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Traveller rating
427
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3 - 8 of 604 reviews
Reviewed 6 August 2021

I stayed in the college town property. The location was only a few minutes walk to the University of Rochester. The staff were all very welcoming and made us feel comfortable. We ate dinner in the attached restaurant, Grappa. We enjoyed our meal . Unfortunately the breakfast in the same restaurant the next morning had very limited food offerings and was rather pricey for what was available. I wish we had walked around the area to find a proper breakfast. Overall our stay was very nice.

Date of stay: August 2021
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank mquintal337
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 August 2021

Check in was seamless. The rooms were spacious and very clean. Up to date with very comfortable beds. Very good soundproofing. Noise was never an issue. Not even when running water in the bathroom. The price was a bit much but at least our experience was as promised.

Date of stay: July 2021
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank Murellen
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 July 2021 via mobile

The rooms have paper thin walls. We had a loud group of people in the next room and could hear everything they said. The hotel is nice, but the rooms have little privacy. The pool is also very small. Probably the smallest hotel pool I have seen anywhere. Stay somewhere else if you want to sleep and/or swim.

Room tip: Newer nice looking hotel, but no privacy.
Date of stay: July 2021
Trip type: Travelled as a couple
Thank David Christoph... A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 10 July 2021 via mobile

This hotel has a terrific location and for that alone is probably a 4.5 star review more so than 4–but definitely not 5.

Their air conditioners stop running when they stop sensing motion—which means the room gets unbearably hot at night. The bathtub had a hair in it that did not belong to me or my son but was otherwise clean.

The room was small but adequate for a single night stay.

Room tip: We had no trouble parking in the free lot outside of the hotel. We stayed on the fifth floor, which was very quiet. There are only 5 floors
Date of stay: July 2021
Trip type: Travelled with family
1  Thank TheGibsonFamily
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 1 July 2021

We were deciding between this hotel and Staybridge Suites on the river. Pretty similar prices, but we preferred this location. I believe it is beyond time to restart housekeeping services. We were there for an entire week, and the room was never touched. But the price has been at a point where it should have been. Other than that, the hotel is adequate.

Date of stay: June 2021
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank Stay287935
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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