Unbelievable experience! When arriving at this lodge at midnight there was no one at the front desk! The owner left keys and credit card receipts for the full stay! In other words my credit card was charged for the full stay prior to arrival.
The rooms are full of black mold, the swimming pool was shut down despite 80 degree weather and the hot tub water was green! After informing the owner that we were checking out after the first night he informed us that we could not check out and that he would call the police if we left. Indeed we received a phone call from a state trooper a few hours later! We advised the officer that we were reporting this lodge to the local health board regarding the black mold.
We therefore quickly called Expedia to inform them to not list this lodge and called our credit card company to cancel any transaction.
- Official Description (provided by the hotel):
- A classic year-round lodge set on the banks of the famed Kaaterskill Creek with spacious, comfortable rooms, some with fireplaces, and several cabins. Close to Hunter & Windham Ski resports, Woodstock, Saugerties and Horse Shows in the Sun. Full service steakhouse & pub on site open daily with Off Track Betting Parlor. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda and Booking.com so you can book your Catskill Mountain Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Catskill Mountain Hotel Palenville