I was unfortunately travelling to a funeral for a family member, but the staff at check-in, at the gate, and on the plane made me feel more at ease. My wife and I went through check-in and security in Boston easily, and the flight was very smooth and relaxing. Thank you!

I will forever look for JetBlue flights now. The entertainment at each seat was amazing to keep all my kids occupied. All planes have WiFi in the air so they can even play on iPads, phones etc. or watch a movie of your choice that they offer.
Drinks and snacks are free. This was the easiest flights we ever had traveling as a family.

The ground staff at Fort Lauderdale and San Jose CR airports were fantastic. Very knowledgeable, friendly, professional and effective. Going the extra mile to make we were well informed and looking after our interests. Clean plane, nice helpful crew, smooth flight. We'll fly again with JetBlue.

When boarding my flight 1829 to Newark NJ, the woman at the front had the absolutely worst attitude. We came on with our Disney Souvenir bag and were not told that would be counted as a carry on as it has never been counted as a carry on prior. They took our bag and decided that it will go under the plane without our consent. After boarding the plane we were putting our allowed luggage in the above cabin tops and the woman rather than helping says "it's like tetris to put your bags in". Everyone seems to have forgotten manners and customer service with covid. Covid brought masks and extra safety precautions... I guess bad service too.

It was a horrible flight and you would figure since in flying to a place with a warm climate how I get there would not matter. That is not so Jet Blue is the only company that I have left a bad review I DO NOT RECOMMEND JER BLUE TO ANYONE. I would have to have an emergency and jet blue be the only airline with a seat for me to EVER fly with them again. I always buy the tickets for about 10+ family members I can guarantee one thing it will NEVER be with her blue.