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“Truly cares about its customers”
Review of JetBlue


Reviewed 7 October 2019

I have been flying Jetblue for years and I consistently experience top notch service.I first started flying Jetblue when I moved to DC for college and their DCA to JAX flight was always well priced. My last flight with Jetblue was this past weekend to Montego Bay. It's the little things they do that really stand out. Flight attendants were always smiling with a genuine, positive attitude. They offered water towards the end of the flight which was just what I needed at the time. They came around frequently to pick up any trash AND recycle.

I also got a Jetblue Mastercard and it is well worth while. I've taken at least 3 free flights from points. I highly recommend getting it!

Date of travel: October 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Sam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 7 October 2019 via mobile

This airline is one of my favorite! They always treat me like family. Customer service is always far and beyond. I’m so happy to fly with jet Blue my Mike is the best ! Thanks jet blue for always giving the best

Date of travel: September 2019
Thank 299edithu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2019

Excellent service....Timely take-off ....Perfect Timing........Keep it Up.... Very Professional attitude & behavior, by staff....

Date of travel: September 2019
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Thank scorpy01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2019

Our flights in both directions were perfect, excellent service, on time arrivals, friendly staff. The point of this review is too suggest people from Boston take the nonstop flights. The 7 am flight from Boston gets you in Aruba in time for lunch. We heard bad stories from other guests with multiple hours of layovers. You lose a good portion of your first day without the nonstop flight. I strongly suggest that you do not fly home on Saturdays! Arriving the suggested 3 hours ahead of your flight may nit be enough time on Saturday.

Date of travel: September 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Dave A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2019 via mobile

My husband and I flew from Fort Lauderdale, Florida to Albany, New York on JetBlue. We couldn’t pass up the great deal ($89. each-one way) or the non stop flight. Our flight was great! Flight crew was friendly, seats are spacious and clean. They do have extended leg room seats but we did not purchase them. We received snacks and drinks since the flight was only 3 hours. Which was nice. We will definitely be flying JetBlue in the future.

Date of travel: September 2019
Thank DRLSummerTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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