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Traveller rating
266
110
31
9
21
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All reviews great property parking garage enjoyed our stay new york rooms are big great stay late check convenient location complimentary breakfast limited parking subway stop would stay here again visit nyc clean hotel great room yogurt queensboro bridge
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Reviewed 20 April 2022

Great and clean hotel with amazing staff
Booked 1 night abd kept extending my stay
Close to the City
Great food within minutes from hotel
Tacos across the hotel are amazing
Pet friendly
Parking is available but book it in advance

Date of stay: April 2022
    • Value
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Review collected in partnership with Hyatt Hotels
Thank hubertnowak718
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 14 April 2022

Hotel is clean, very conveniently priced, with easy access to subway (a couple blocks away.
Front personnel is friendly, but info about parking is misleading. I was not able to reserve parking (was told it was first come first served) but then could not park on reserved spots.
...and then there is breakfast... Crowded, no taste at all on any of the very few items. Coffee was the worst I have ever had.
And they advertise an inexistent restaurant.

Date of stay: April 2022
  • Trip type: Travelled on business
    • Value
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Review collected in partnership with Hyatt Hotels
Thank RicardoD1294
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 13 April 2022

My experience at this hotel was great! I often stay at Hilton brand hotels, but due to a cancelled flight I found the first/closest available hotel. The rooms were very clean, and large! A nice desk area to work, and the beds were very comfortable! I enjoyed this stay more than most of my stays at Hilton in the past! Staff was very friendly and accomodating. Overall, great experience and would highly recommend

Date of stay: April 2022
  • Trip type: Travelled on business
    • Value
    • Location
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Review collected in partnership with Hyatt Hotels
Thank stephet1105
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 8 April 2022

We spent a few days here while visiting New York with our kids over spring break. The hotel was very clean and staff were very friendly & helpful. Parking is very limited but we were able to get a space. Our room was very clean and a decent size for New York.

While we were there breakfast changed from a prepacked take away box (bagel or fruit with a granola bar) to a cold breakfast buffet - bagels, cereal, fruit, yogurt and tea, coffee & juice. It was perfect for us.

There is construction going on behind the hotel but we did not hear it.

There are a number of subway station on different lines within walking distance and plenty of restaurants around. We would certainly stay again.

Date of stay: April 2022
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Thank sk1London
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 April 2022

The location of the hotel is ideal, which was one of the few things that was positive. We had easy access to the subway lines to Manhattan and the airport. It was only a short walk to multiple subway lines.

The breakfast offerings were very lacking and unappealing. They only offered take-away cold breakfast with choices between a bagel/fruit or yogurt/fruit. No hot breakfast options at all. No cereal. Coffee and hot water were only available during breakfast hours.

Our room was right next to a construction site and we could hear construction noises during the day. We were woken up by construction noise.

Room was small but expected for New York.

The Hyatt app advertised linking to Chromecast but this did not work because the Chromecast was not set up properly. We informed the front desk AND called the support line, but they didn't get someone to fix it until the 3rd day of our stay. I could have set up the Chromecast but you needed password access to the network and they had to call in an "engineer" to set up the Chromecast. The support line was unable to troubleshoot over the phone and they had call the front desk to give them instructions.

It was an okay stay but things could be improved at this location. At least the room and the property were very clean.

Date of stay: March 2022
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hyatt Hotels
Thank Jilliene121
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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