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Reviews (53)
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All reviews newer hotel short drive front desk staff fridge and microwave business center beds were very comfortable fitness center room was large complimentary breakfast great hotel a great stay recommend this hotel stay there again pillows dryer lobby amenities
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Reviewed 4 weeks ago via mobile

As mother of the bride for a barn wedding in Elizaville NY we found it to be a challenge to secure rooms for our many guests joining us. We needed approximately 50 plus rooms and most of the hotels were not willing to offer less than a two night minimum for an incredibly high fee. Holiday Inn Express did offer a block of rooms and we were advised that each time a block of 10 filled they would open another block of 10 but the representative at the time did not advise us that they would have a cap on how many rooms they would offer. We were capped at 29 rooms which was about 25 rooms shy of what we needed, which led us to scramble for the rest of the rooms at nearby hotels as we were bussing all the guests to the venue. Our booking rep at the hotel was unavailable to talk but thankfully the hotel manager was able to make sure all of the 29 rooms we had were handled properly. The weekend of there was some confusion in handing out the welcome bags to the guests as there were 4 wedding blocks at the hotel but that was easily remedied! The front desk staff as well as the new group booking agent were wonderful. They were helpful with our after party and with all of our guests requests and needs. The rooms were very comfortable and the hotel extremely convenient for our needs!!

Date of stay: October 2018
Trip type: Travelled with family
Thank dsdgrouptravelpro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaraH1047, General Manager at Holiday Inn Express & Suites Kingston-Ulster, responded to this reviewResponded 4 weeks ago

We are so glad you had a great weekend for your daughter's wedding! I am sorry for any confusion there was the weekends are busy and we try to accommodate all guests and groups! Please come visit us again in the near future.

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Reviewed 27 October 2018

Don't be fooled by this establishment being an Express. It is a good as any Holiday Inn around. The staff is friendly and efficient. The rooms are large and very comfortable. It is convenient to travelers. Overall good experience.

Room tip: I always ask for a room away from the elevator and ice machine
Date of stay: October 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank wxman2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristineV2217, Director of Sales at Holiday Inn Express & Suites Kingston-Ulster, responded to this reviewResponded 29 October 2018

Your kind words and 5 star review are appreciated! Please come visit us again in the future!

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Reviewed 25 October 2018 via mobile

It is rare to go to a chain hotel where all the staff are happy and helpful. Everyone was so happy. The lady looking after breakfast on Tuesday was fantastic.
The hotel is 2 years old but looks and feels new.
We were very impressed.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Valderf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristineV2217, Director of Sales at Holiday Inn Express & Suites Kingston-Ulster, responded to this reviewResponded 26 October 2018

Thank you for the kind words and wonderful review. Please come visit us again soon!

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Reviewed 19 October 2018 via mobile

From the time we walked in the door till the time we checked out the staff was excellent. They went way beyond our expectations. Room was always clean and bed made when it was asked for. The use of their facilities was welcomed. I will stay here again when in the area. The GM Lara, has made this hotel well worth staying at when your in the area!

Date of stay: October 2018
Trip type: Travelled on business
Thank Dan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaraH1047, General Manager at Holiday Inn Express & Suites Kingston-Ulster, responded to this reviewResponded 6 November 2018

Thank you so much for your kind review! Please come visit us again in the future!

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Reviewed 18 October 2018

Stayed here for work two different weeks. Had a different room each week. Rooms were sizeable, clean, comfortable, quiet and modern. Nice to have a fridge and microwave when you stay the week. Beds were comfortable. Wake up call always on time. Front staff greeted me each day.

Bathrooms were cleaned well and stocked. A couple days the coffee amenities were shorted. Couple restaurants in the area deliver so you don't have to go back out if you don't want to for dinner. Breakfast was hit or miss. Good selection but some days prepared better than others. Always something to grab to start my day.

I would definitely recommend this hotel and stay there again if in the area. Thanks for an enjoyable stay.

Room tip: All were good.
Date of stay: September 2018
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank LetsGoNow17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristineV2217, Director of Sales at Holiday Inn Express & Suites Kingston-Ulster, responded to this reviewResponded 18 October 2018

Thank you for taking the time to write a review! We hope to see you again in the near future!

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