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“Good clean small town hotel”
Review of St. Charles Hotel

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St. Charles Hotel
Ranked #1 of 3 Hotels in Hudson
Reviewed 19 June 2017 via mobile

This hotel is centrally located with
Plenty of parking
Nothing fancy just a good clean place
To lay your head at night. The staff is friendly and very helpful
The continental breakfast is just as you would expect, limited but just enough to get you going in the morning

Stayed: June 2017, travelled with family
Thank Traveler02476
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam A, General Manager at St. Charles Hotel, responded to this reviewResponded 21 June 2017

Dear Traveler02476,

Thank you for your review of our hotel on TripAdvisor. We appreciate you sharing your thoughts with us. Thank you for your kind words about our friendly and helpful Staff, as well as good clean place. Thank you again , and we look forward to serving you in the future.

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24 - 28 of 201 reviews

Reviewed 18 June 2017

Bathroom sink had large, yet sealed crack in it, very unseemly.Toilet kept running, had to jiggle the handle to reset the valve in back of toilet tank, irritating especially in the night. only one chair in room meant we had to rotate sitting on the bed and the chair. plenty of room for another chair but none there. arrived and window was stuck open, after a rain. it was several hours until someone came to fix it, and he did not speak english. i had to use sign language to communicate with him what the problem was. breakfast satisfactory, bes satisfactory. no follow through from management regarding prescription glasses left in the desk. they sent an obligatory acknowledgement of the email, but that's all i got. new glasses were needed and no response from the hotel. how long does it take to send an email saying,yes,no, or i don't know, if the glasses were in room. scary neighborhood after dark and outside appearance of hotel and surrounding area run down.

Room Tip: spring for a better hotel/motel.@130 a night this was a rip off
See more room tips
  • Stayed: June 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Jeffrey T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam A, General Manager at St. Charles Hotel, responded to this reviewResponded 21 June 2017

Dear Jeffrey T,

Thank you for your review of our hotel on TripAdvisor. We strive to provide each guest with a memorable and enjoyable experience at our hotel, and unfortunately it seems that in this case, we fell short of our goal. Please accept my sincerest apologies. I have sent you a private e-mail regarding your issue, Again Thank you again for your review, and we do hope that you give us another chance the next time that you are in Hudson,NY.



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Reviewed 29 May 2017 via mobile

Inexpensive, and it shows. No class. Everything in the renovation was clearly done on the cheap. Bed was comfy, but the bathroom sink, out in the open, was weird, with bizarre lighting. Breakfast was decent coffee plus pastry/bagels etc., and make-your-own waffles, so if you like to do that sort of thing this is your place. Good location, though. And like I said, not very expensive.

Stayed: April 2017, travelled as a couple
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam A, General Manager at St. Charles Hotel, responded to this reviewResponded 21 June 2017

Dear John H,

Thank you for writing your review of our hotel on TripAdvisor. We appreciate you sharing your thoughts with us. Thank you for your kind words about our location,Complimentary breakfast as well as our inexpensive room rates, I will share your review with the specific department, so that we may continue to improve our product. We look forward to seeing you on future visits. Thanks.

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Reviewed 9 May 2017 via mobile

Situated on the town square, the St Charles Hotel is just steps away from the best shopping and dining on Warren Street, Hudson's picturesque main drag. It's a long uphill walk from the train station.

The property has the feel of a small budget hotel. Little charm but the staff is friendly and helpful.

Our compact king room was simply furnished with a comfortable bed, good-size TV and plenty of drawer space. One small window. Not enough space for a lounge chair. The large vanity and separate bath / toilet room were conveniently removed from the sleeping area.

A simple but adequate buffet breakfast is served in a large room looking out to the town square, which looked surprisingly neglected compared to the high-end shops, galleries, and beautifully restored buildings lining Warren St.

Stayed: May 2017, travelled as a couple
Thank Wendell D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam A, General Manager at St. Charles Hotel, responded to this reviewResponded 21 June 2017

Dear Wendell D,

Thank you for taking your precious time to write a review about our hotel. We appreciate your kind words of our great location, as well as our exceptional front desk team members.
Thank you again for your review, and we hope to be able to better serve you on future visits to Hudson, NY

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Reviewed 21 April 2017 via mobile

I stayed here three nights over two visits. Obviously 1st visit for one night was Ok, not a "wow this is a great place" visit but a "for the money it's ok" and it was most convenient place to where I was doing business. I say obviously because I did book it for 2 nights for my next visit. 2nd visit was more problematic and I noticed more of the issues others have put in their reviews. Room's bedding had multiple holes in it, but seemed clean, so I could deal with it. Sadly the first night I had a plumbing problem with the toilet, was told there is no one on staff at night, was offered a plunger to fix the problem myself. I declined the "kind" offer and instead opted to pack up all my belongings and move to a new room....not really what I had in mind late at night before an early morning meeting. New room's bathroom set up was so tight that to sit on the toilet, the roll of toilet paper sat over (and with full roll, on) my thigh. You had to slide in under the roll of toilet paper or fall off the other side of the toilet seat. The sink didn't drain well, so you needed to limit the flow of water or overflow the sink. If not for the plumbing issues I would have given a very good rating, the place definitely shows it's age and needs some refreshing but it does offer clean accommodations.
Breakfast offered was quite nice for a continental breakfast. Area well stocked and clean.
Staff that was at front desk were all very nice and as helpful as they could be. At checkout, Sam apologized for the toilet issue and offered me a discount for a future stay.

Stayed: April 2017, travelled on business
1  Thank bilzbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam A, General Manager at St. Charles Hotel, responded to this reviewResponded 21 June 2017

Dear Bilzbabe,

Thank you so much for your sharing your thoughts regarding your recent stay at our hotel. We appreciate your comments regarding clean accommodations, nice continental breakfast and our phenomenal team members. However, I wanted to deeply apologize for the inconvenience that occurred during your stay due to the plumbing issue. I will make sure to share your review with my entire team, so that we may continue to improve our service and our product. Thank you again for your review, and we do hope that you give us another chance the next time that you are in historic town Hudson, NY .

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Additional Information about St. Charles Hotel

Address: 16 - 18 Park Place, Hudson, NY 12534-2532
Phone Number:
Region: United States > New York > Hudson
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Ski-In / Ski-Out Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Hudson
Price Range: HK$766 - HK$1,736 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — St. Charles Hotel 2*
Number of rooms: 34
Official Description (provided by the hotel):
Free continental breakfast, free onsite parking, free Wi-Fi, fitness center, meeting room, ballroom, Victorian ceilings, antiques, new lobby with fireplaces. All rooms come with attached bathroom, 32 + " flat screen TV, AC/heat, microwave, refrigerator, hair dryer, iron and board. 24 Hour front desk staff, Located in the center of the town by Warren Street.beautiful view of park. More amenities available at front desk. ... more   less 
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Also Known As:
St Charles Hotel

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