We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Phoebe R
Manila, Philippines

Sub-standard service. Dirty.

1.0 of 5 bubblesReviewed 5 Jun 2018via mobile
LHorrible experience. Upon inquiry, they admitted to not using disinfectant for their rooms and the linens are stained, and dirty despite looking new. Housekeeping enters room and rearranged our things without our permission. Good thing we caught them! Had a scare because one of the gadgets was missing, which turns out they put inside one of the bags (which means they touch belongings without guests' knowledge!!!)They explained that it was their "standard procedure" to clean the room without consent from a guest. Stupid place. No general manager to be found.
Date of stay: June 2018
Trip type: Travelled with family
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nearby Hotels
Earn rewards for every stay
  • Agoda.com
  • Hotels.com
  • Trip.com
6.9 km from Mango Valley Hotel
Free Wifi
Free parking
Multiple ways to pay
  • Expedia
  • Official Site
    HK$1,184
  • Hotels.com
0.5 km from Mango Valley Hotel
Free Wifi
Free parking
Multiple ways to pay
    3.9 km from Mango Valley Hotel
    Free Wifi
    Free parking
    Earn rewards for every stay
    • Agoda.com
    • Hotels.com
    • Trip.com
    0.4 km from Mango Valley Hotel
    Free Wifi
    Free parking
    • Expedia
    • Hotels.com
    • Agoda.com
    0.4 km from Mango Valley Hotel
    Free Wifi
    Free parking
    Half Size Olympic Rooftop Pool (IBIZA)
    • Expedia
    • Agoda.com
    • Hotels.com
    2.6 km from Mango Valley Hotel
    Free Wifi
    Free parking
    • Agoda.com
    • Expedia
    • Hotels.com
    0.4 km from Mango Valley Hotel
    Free Wifi
    Free parking
    Earn rewards for every stay
    • Agoda.com
    • Hotels.com
    • Trip.com
    0.8 km from Mango Valley Hotel
    Free Wifi
    Free parking
      0.2 km from Mango Valley Hotel
      Free Wifi
      Free parking
      • Expedia
      • Hotels.com
      • Vio.com
      5.9 km from Mango Valley Hotel
      Free parking
      Pool
      View more hotels in Subic Bay Freeport Zone
      Reviews (123)
      Filter reviews
      123 results
      Traveller rating
      32
      63
      18
      4
      6
      Traveller type
      Time of year
      LanguageAll languages
      More languages
      Traveller rating
      32
      63
      18
      4
      6
      Show reviews that mention
      All reviews free breakfast tocino rooms are great third floor wifi philippines tub
      Selected filters
      Filter
      Updating list...
      14 - 19 of 123 reviews
      Reviewed 10 April 2018 via mobile

      We have no prior reservations but managed to booked 3 standard rooms for an overnight stay. Staff was quick enough to set up additional beddings requested. Price from their website needs updating. Breakfast was filling enough, loved the apple pancakes! :)

      Date of stay: April 2018
      Trip type: Travelled with family
      1  Thank kitakitts
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 20 March 2018 via mobile

      Ww stayed for a week at Mango Valley 3 while diving with Boardwalk Dive Center which is conveniently in the same building.
      Hotel is good for Philippines standard, lots of breakfast options however more geared to local or Asian guests. Forget muesli or yoghurt, but fruit, various meaty dishes, loads of carbs, toast etc, and reasonable coffee. Nothing to report home about but good enough.
      Rooms are clean and spacious, service is good. Overall very good.
      Dive shop is tech ready, very helpful staff. They carry your equipment to the boats. Needless to say the diving is on wrecks, so being a tech dibe shop is useful. The shop has actually useful stuff to buy in good quality and low prices. The boats are very good. The only odd thing is you have to walk yo the beach two blocks. No biggie, but a bit annoying of camera is heavy.

      Date of stay: March 2018
      Trip type: Travelled with friends
      Thank Simonlorenz
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 4 March 2018 via mobile

      The hotel is nice and neat. Cozy and budget friendly. Room is spacious as well as the bathroom. Good enough for family/group travelers just a place to spend the night. Breakfast Buffet is nothing fancy just the typical Filipino breakfast. Staff are courteous and friendly.

      Date of stay: March 2018
      Trip type: Travelled with family
      Thank charisma28
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 23 February 2018 via mobile

      Have stayed here dozens of times over past three years. While it’s a reasonable value, many recent stays have been frustrating because towels are not in the room well after the 2pm check in time & WiFi often doesn’t work.

      After a pathetic response from the green short/white shirted guy who took me to the room about ‘where are the towels?’ Uh, later, I complained to front desk and waited for about five minutes while various people scurried around giving me first what looked like a bath at and then eventually towels.

      Seriously, how hard can it be to have clean towels in the rooms by the 2pm check in time?!

      Date of stay: February 2018
      Trip type: Travelled solo
      Thank davidmichaels446
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 5 February 2018

      Me, my wife and daughter stayed at Mango Valley 1 for 3 nights in January. We were given room #3 on the 2nd floor which is one of the oldest rooms at Mango Valley. The room is OK in size but, the floors are wood, the CR has a commercial style toilet and the showers water pressure was very low. I guess for about 2,000 PHP per night you shouldn't expect much more. Overall the staff was pleasant and helpful. The included buffet breakfast was limited but, the food we had was good.

      PROS - Good location, cheap, breakfast was good.
      CONS - The room we stayed in was old, the floors squeak, shower pressure was low, the water was not that hot, the toilet sounds like a freight train when you flush it and the hotel is too close to a main road. Too much car noise from the road.

      Room tip: Stay in one of the newer Mango Valley buildings or ask for one of the new rooms at Mango Valley 1.
      Date of stay: January 2018
      • Trip type: Travelled with family
        • Location
        • Cleanliness
        • Service
      Thank tworsha
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      View more reviews