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I-Villa
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Reviews (119)
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All reviewshigh teaconstruction noisesarong restaurantpotato headseminyak areacomplimentary driverlocation is greatrevolver coffeeamo sparoom massagesshallow areaevery morninglush gardenscomplimentary afternoon teacomfortable roomwe've stayednight stay
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2 - 7 of 119 reviews
Reviewed 3 weeks ago

We stayed here for 4 days in April and had a great time. First the staff wonderful, warm people very welcoming and eager to please. Most of the staff did speak and understand English. We stayed in the 2 bedroom Villa really nice and comfortable, private pool, loved all the plants in the garden!Very clean and each day they sprayed to make sure no mosquitos and other bugs around the outdoor areas, we also liked that the bathroom was not out in the open but you still had a view as walls are in glass in part of the bathrooms. Large selection of things to eat for breakfast included in the price private butlers bring it to your room daily, fresh juices. Afternoon tea with scones, pastries etc...also included daily. They picked us up at the airport, gave us a cell phone to use while there.... you can walk to shops, restaurants and bars. I can go on and on and on, try this place you will love it! We will definitely come back to this wonderful place. Thank you everyone that made our stay so wonderful.

Room Tip: Villa #8 2 bedroom 2 bath at the end very quite and private.
Stayed: April 2018, travelled as a couple
Thank barbiemiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
agus m, Manager at I-Villa, responded to this reviewResponded 3 weeks ago

Dear "barbiemiami"

Thank you very much for taking your valued time to write your review.

I am delighted to hear that you found iVilla beautifully designed, gorgeous, with perfect service from all team members who looked after you well and sincere. It is also such a pleasure to hear how you love our breakfast and high tea very much.

We are excited and very much look forward to welcoming you back again soon.

Best regards,

Agus Mahardika
Corporate Area Manager - KARANIYA EXPERIENCE

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

I stayed at iVilla with my husband whilst on our honeymoon. The villa was outstanding and absolutely perfect for a romantic getaway. The location of iVilla is great - within quick walking distance of many restaurants including Sarong, Motel Mexicola, Potato Head and Sea Circus. If you don’t feel like walking though, iVilla has a free drop off service within Seminyak! A phone is provided for emergencies with all the required numbers - whilst we didn’t need it, having the phone made us feel more comfortable. Each time we left the villa, we returned to a freshly made bed, clean towels and stocked mini bar - it was free! The breakfast was served in the villa and no request was too small.

The construction noise from next door was minimal (a couple of hours of noise on one day). When inside the villa it couldn’t be heard though. The high walls covered in greenery added to the ambience of the villa.

The entire trip we felt like we were the only guests at the villa. The staff always welcomed us at the gate and used our names at each greeting. We felt like celebrities!

We loved iVilla, we will recommend it to our friends and family and will be coming back to stay without a doubt.

Tessa and Tom

Stayed: April 2018, travelled as a couple
Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
agus m, Manager at I-Villa, responded to this reviewResponded 3 weeks ago

Dear "Jane S"

We wish to thank you for choosing to stay at iVilla Bali, another collection of Karaniya Experience.

We are pleased to read your honeymoon stay has been ultra relaxing right from the moment you stepped in, to the beautiful villas, the service, the experience and all those little extras.

Thank you once again for your review and for recommending us to all of your friends and family.

We are very excited and look forward to welcoming you back again.

Best regards,

Agus Mahardika
Corporate Area Manager - KARANIYA EXPERIENCE

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Villa looked exactly like the picture that i saw. Staff were really friendly and location was perfect. Villa located right middle of Seminyak, next door to villa has very good Spa that we visited few times and there is famous Mirror Bar right next to the Villa.
Villa has great breakfast selection that deliver to your villa every morning and everything in mini bar are free and refill by next day.
Huge bathroom with 2 sinks, big shower and big bathtub. Bedroom was well decorated with nice lightning.
Air conditioner works so good.
Free airport pick up & drop off service. Our flight was late at night(12AM) but they kindly enough to drive us which was really good.
Every evening, staff go into villa and light the mosquito coil.

however i was bit disappointed that they dont have other pillow selection as we requested feather pillow.
Also, pool is bit cooler so we could not spend much time in the pool. You can swim alright but you can just sit in the water or standing in the water as the temperature of water is bit cold.

Overall we really really enjoyed our stay in I-Villa and we will definitely stay if you visit Bali again.

Room Tip: Beautiful pool, lots of trees, great service
  • Stayed: April 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank JihyunScheiber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
agus m, Manager at I-Villa, responded to this reviewResponded 3 weeks ago

Dear "JihyunScheiber"

Thank you very much for choosing iVilla for your recent visit to Bali and also for taking your valued time to write this review,

I am pleased that you loved your entire stay and the iVilla experience, right from the beautiful villas, the sincere helpful service, the location and all those little extra that made your stay memorable and hassle-free.

My self and all team members look forward to welcoming you to iVilla in the future again.

Best regards,

Agus Mahardika
Corporate Area Manager - KARANIYA EXPERIENCE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2018 via mobile

This villa is good for people who don’t like the idea of outdoor baths or risk having insects around as it’s fully air conditioned from bathroom to living room, except of course the outdoor pool and sundeck.

Hotel staff Komang and Wahyuni were very kind to attend to our every request.. I would say we weren’t the easiest guests as we were traveling with a 6 month old infant and 2 elderly folks.

Disappointed that the hotel no longer does the pick up service within seminyak / Petitenget area. This was the main reason why I chose to stay at ivilla, because my friend who stayed here before mentioned that this was the bonus of staying here! Was told by the hotel staff that the service was now limited to only drop off.

Massage provided was also good and relaxing, done within the privacy of our rooms. We also used the Bose speakers to add on the ambient music to enhance our massage experience ! Another downside was the bedsheets which played down the entire luxury feel of the villa furnishing. The sheets were old and rough to the touch. If the bedlinen were upgraded, it would really change the entire experience of the bedroom.


Overall , this place is really good for couples who like to wine and dine! Sarong , merah putih, Biku, and many nice restaurants are just a walk outside! We would have enjoyed more if we weren’t traveling with baby and folks who did not enjoy walking outdoors or fine dining at the famous places.

Stayed: April 2018, travelled with family
Thank Sherry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
agus m, Manager at I-Villa, responded to this reviewResponded 4 weeks ago

Dear "Sherry L"

Thank you very much for taking your valued time to share your review.

We regret to hear that some part of your stay was less-positive and please accept our most sincere apologies and our commitment to use your feedback to persistently improve. We will observe, discuss and address all the points that you raised with all related departments within the hotels.

Once again thank you very much for your comments. We do hope there another opportunity in the future for you to stay at I VILLA again so that we can showcase you what we have improved from your comments.

Best regards,

Agus Mahardika
Corporate Area Manager - KARANIYA EXPERIENCE

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2018 via mobile

My husband, two children and I stayed 5 nights at I villa at the beginning of April. We had a really enjoyable time here. The staff were all so friendly and polite. They brought breakfast to the villa every morning and then high tea from 3pm. Both breakfast and high tea was of a very high standard. The beds were made each day and pool towels refreshed regularly. The only negative is that cleaning of the establishment (especially the kitchen area) was not up to a very good standard, which resulted in a few ants and other crawlies coming in to the villa. Just improve on this and the place would be perfect.

Stayed: April 2018, travelled with family
1  Thank MMR M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
agus m, Manager at I-Villa, responded to this reviewResponded 4 weeks ago

Dear "MMR M"

Thank you very much for sharing your review of your recent stay at I VILLA.

We are very delighted to hear that you have a great stay with us especially how you love our foods and also services rendered by our team members.

However we also note that you have some less-positive experience with us which is not the norm and not how I VILLA is recognized for. Please accept our most sincere apologies and our commitment to use your feedback to persistently improve.

We are looking forward to having you back with us in near future.

Kind Regards,

Agus Mahardika
Corporate Area Manager - KARANIYA EXPERIENCE

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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