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Reviews (16)
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3 - 8 of 16 reviews
Reviewed 19 August 2017 via mobile

Don t go! 5 years I visit Bali and never had such a terrible experience. They charged us more than 400 USD per night and towels were dirty, it was plenty of broken stuff (floors, mirrors, lamps etc), the whole decor is so cheap you won t believe it. Very unfriendly stuff, and most of all careful with Reg, the arrogant owner of this place.

Stayed: August 2017, travelled with friends
3  Thank Filippo L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaTurkuaz, Owner at Villa Turkuaz Bali, responded to this reviewResponded 27 August 2017

I am sorry this is a total lie, these guests were refused a late check out and have now decided to defame us. They also broke several items in their drunken rampages and refused to pay for them hence their vindictice rants, please ignore these comments as we have had over 75 guests and never had a complaint
Cheers
Reg
Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2017 via mobile

Themis was our first time in a villa and I must say it was so relaxing having your own time schedule for everything is quite refreshing as we could get up and have breakfast when we wanted, swim when we wanted and the staff we so accomodating budi and here team were so polite and nothing g was to hard. Thank you for the great stay, there was plenty of room in the villa, actually it was massive! Thank you Reg for having stay at you place, we walked everywhere and was east getting to shops and Main Street.

Stayed: July 2017, travelled with friends
Thank Silv F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2013

Another wonderful experience. This is the second time we have stayed at the villa and will return again and again. It is such a beautiful place, very spacious living areas and bedrooms. The staff are brilliant and willing to help out with any request- even going down to the Bintang supermarket to satisfy my ice cream craving late at night! Thanks Wayan! The others Budi, Nyoman and Hassan are also very friendly and accommodating.
There is a massage room, and the staff can arrange for a therapist to come to the villa at your request.
It's only a 7minute walk from Legian Street so it's set far enough away from the main drag for it's peace and quiet you want but close enough to the action if that's what you want.
There are also a group of taxis that congregate around the corner so it only takes a couple minutes to have a taxi at the doorstep- just ask the staff and they will arrange it all for you. Nyoman also organised a scooter for us- with a good rate so no need to barter. The scooter was then dropped off to the villa for us and picked up once we were finished with it- so easy.
The villa is perfect for a family, group of friends or a romantic couples getaway.
Would have no hesitation recommending Villa Turkuaz.
Thanks for an amazing stay and look forward to coming again.

Stayed: March 2013, travelled with family
1  Thank R K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fred n, Guest Relations Manager at Villa Turkuaz Bali, responded to this reviewResponded 24 April 2013

Selamat Siang RK,

A real pleasure reading your review and thanks for visiting a second time. Ice Creams are waiting for yoour next visit :) - always a pleasure providing you with a superb holiday so see you soon again
The Turkuaz&Efes Team

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Reviewed 1 April 2013

Well our last trip in september was so good I went back again in Dec 2012- Jan 2013 this time with the all the family our four kids and a friend of my sons this time staying in Efes (next door to Turkaz) as Turkaz was booked, same wonderful service they are so wonderful any thing you need just ask xmas time is busy in bali but they ferry you any where one by one if they have to just to get you there on time the road in was flooded this time of year but it is wet season but the only down side of our stay once thats fixed it will be our chose every time with a big group Efes main room has the water pump noise through the wall if your a light sleeper (I am not but hubby is) but everything else makes up for that 10 times over want super staff great cooks and clean surrounds book here!

Room Tip: Down stairs room has coldest aircon
  • Stayed: January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sharon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fred n, Guest Relations Manager at Villa Turkuaz Bali, responded to this reviewResponded 24 April 2013

Hi Sharon, Cheers for your feedback and we are addressing this matter as we speak. It was a pleasure for the team to host you and we are delighted you enjoyed the second villa too. Come back and will cook you a feast :)
The Turkuaz & Efes Team

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Reviewed 29 March 2013

We were a fairly large family group of 10 adults+5 toddlers & stayed in Villa Turkuaz & Villa Efes (Efes is the linked 3-bedroom villa next to Turkuaz) for 4 nights during the March school hols. We had chosen Turkuaz+Efes for their reasonable rates.

Location was off track with both our drivers having difficulty finding the place as there's no lane or villa sign on the lane that leads to the villa. Best to have one of the staff talk to your driver if you do arrange your own transport. If taking cab fr airport, you can say the villa is sorta 2 lanes behind the Havaianas Outlet on Jln Sunset.

There is also no proper road leading to the villas - more of a puddly dirt track due to the construction going on nearby (no noise though). The lack of road also made walking kind of impossible especially with kids in tow so we ended up just hiring full day transportation daily till our departure.

Both villas were clean & with decent sized en suite rooms. As mentioned, all rooms had king sized beds with the master toilets having Jacuzzi bathtubs. However, air-conditioning was weak in all the bedrooms.

The living & dining room were also warm due to the lack of air-conditioning or ceiling fan.

There were 2 danger alerts we found if coming here with small kids:-
1) The staircase leading up to the bedrooms has a sizeable gap on one side where a small playful child could easily fall through mid-climb to dining room floor.
2) The swimming pool (although good-sized & pretty) was too deep - abt 1.75m througout. The kids had to constantly keep their floats on & the adults had to literally work out to ensure the kids were safe in the pool as most of us were height-challenged Asians who couldn't reach the pool floor :S

The villa staff of Wayan, Budi & Hassan were really polite, accomodating & helpful. They helped with our little errands, cooked our breakfasts & the children's meals plus arranged our in-villa massages among other things. One of the best meals we had during our stay was local take-away from a nearby food centre. We had asked Wayan to recommend a place for take away & he brought my cousin via motorbike to the food centre. The yummy takeaway food feast for 10 adults came up to under IDR 400000 (US$40). The staff really made our stay very pleasant.

I would return to stay there again when the kids are older & if they decide to install air-conditioning in the living room!

  • Stayed: March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank suvarna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fred n, Guest Relations Manager at Villa Turkuaz Bali, responded to this reviewResponded 24 April 2013

Good afternoon and thank you for your review. We are delighted you enjoyed the services our team provided you during your stay and the great takeaways ideas. Private villas are indeed structured differently than hotels with chldren facilities and we have noted your points above for future plans. The team had a great pleasure in hosting you and look forward to your next visit.
The Turkuaz & Efes Team

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