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All reviews the jersey shore front desk great stay clean hotel comfortable beds fresh fruit would definitely stay here again wedding cons
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Reviewed 10 June 2018

I always stay at Hampton Inns but paid $169 to stay in a handicap room where the bathroom had many issues. Almost fell in shower due to no shower mat. Handicap rail saved me so maybe I shouldn’t complain. Told front desk girl to prevent it from happening to anyone else but she said that’s the way they do it

Date of stay: June 2018
  • Trip type: Travelled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank bobwa8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dominique E, General Manager at Hampton Inn Neptune/Wall, responded to this reviewResponded 10 June 2018

Bobwa8,
Thank you for taking the time to fill out a review in regards to your recent stay with us. My sincerest apologies that tub was slippery and almost caused a fall. Our guests' safety is one of our utmost concerns and we follow the standards Hilton sets forth from the desk pen to the non slip tubs in each guest room. We do not use rubber shower mats as it is not a Hilton standard as the tubs installed are non slip. I assure you that your feedback provided is allowing us to rectify as quickly as possible to ensure it does not happen again.
Thank you again for your feedback and I hope that should your travels bring you into the area again, you will stay with us.
We would love to exceed your expectations!

Dominique Ervin
General Manager

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Reviewed 5 June 2018

Room was too expensive for area. We booked over 20+ rooms for a wedding. They should have given us a better package deal. They don't have shuttles which really is a shame since there are outlets in the area.

Date of stay: June 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank EILEEN P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dominique E, General Manager at Hampton Inn Neptune/Wall, responded to this reviewResponded 11 June 2018

Eileen P,
Thank you for your review of your stay with us! As part of hosting a wedding block with us, the bride and groom earn complimentary room nights based on their block size. We do not have a shuttle to the outlets however we do have a shop and stay package that includes a VIP coupon book and gift card to the Jersey Shore Premium Outlets.

Thank you for being our guest- we love having you here!

Dominique Ervin
General Manager

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Reviewed 30 May 2018

The suite I rented was clean and very large. Be advised, the sofa bed if you need it is comfortable, but you must request extra pillows.... And perhaps an extra blanket. If it is late you will have to go to the front desk to retrieve them so, plan ahead. thanks

Date of stay: April 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank elainesews
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dominique E, General Manager at Hampton Inn Neptune/Wall, responded to this reviewResponded 11 June 2018

Elainesews,
Thank you for your review of your stay with us at the Hampton Inn Neptune! We are glad to hear you enjoyed our spacious suite during your stay. While we do keep an extra blanket in the closet of each of our guest rooms, we are going to revisit keeping an extra pillow in our suites based on your feedback. We strive to exceed expectations and appreciate the feedback that will allow us to do that.

Thank you again for being our guest!

Dominique Ervin and the Hampton Inn Neptune Team

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Reviewed 29 May 2018

Modern, clean and attractive with a very friendly staff, this location is a cut above most other Hampton Inns. That is saying quite a bit since every Hampton Inn that I've stayed has been very good.

A good choice in this area.

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank NJTravelBoy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dominique E, General Manager at Hampton Inn Neptune/Wall, responded to this reviewResponded 11 June 2018

NJTravelBoy,
Thank you for your review of your stay with us! We sincerely appreciate the feedback, especially in regards to our friendly team and being a cut above! I look forward to sharing your review with them!

Thank you for being our guest!
Dominique Ervin
General Manager

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Reviewed 22 May 2018

Traveled for a wedding at Avon by the Sea. We enjoyed the breakfast. The room was very clean. The staff was very friendly and helpful. The pool was super clean and at times we were the only ones using it. We stayed 2 nights Thursday & Friday.

Date of stay: May 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank conniep946
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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