I have ordered my daughter's birthday cupcakes here for the last couple of years. With her peanut and tree nut allergies it is hard to find a place you can trust, but I felt very comfortable with their policies. They replicated a picture of an Elsa cake I found and this year I didn't have a picture of a strawberry shortcake dress so I sent them a picture of the actual doll and they recreated the dress (the cupcakes are put together so it looks like a cake, but is easy to distribute). The cupcakes were beautiful and I got a lot of compliments on how delicious they were. The only reason I did not give 5 stars is because they are pricey but it was worth it to get something allergy free, delicious and beautiful.