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“Thank you for your service”
Review of Hard Rock Cafe

Hard Rock Cafe
Ranked #193 of 4,954 Restaurants in Las Vegas
Certificate of Excellence
Price range: US$12 - US$28
Cuisines: American, Barbecue, Bar
More restaurant details
Restaurant details
Good for: Bar Scene
Dining options: Dinner, After-hours, Breakfast, Lunch, Delivery, Reservations, Takeout
Reviewed 2 weeks ago via mobile

We headed out to get a little easy dinner and get us some nice cocktails at Hard Rock Las Vegas. While we ate we saw a funny comedy show and had a great time. We got new orders for cocktails before the glasses where empty. Good service from our server ❤️

When we was on our way out we saw a lot of people running inside HR and hiding behind in the back of the HR shop. We got a little scared but the crew at HR closed the entire restaurant and shop. Took everybody upstairs and gave us water and was talking to us the entire time. Gave us the info we needed or what they knew about the shooter that was at Mandalay Bay this night.
When the report said that the shooter was in a resort just across the street they escorted everybody back to the kitchen to keep us safe.

I will thank all the good CREW at HARD ROCK for their effort to keep is safe in a situation where we didn't know much❤️❤️

Thank Remi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason L, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Thanks Remi. We are glad you were safe.

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21 - 25 of 2,826 reviews

Reviewed 2 weeks ago

What an amazing place to sit and enjoy great service, wonderful food and unbelievable ambiance!!!
We just love this place. Everytime go to Las Vegas we make sure we stop in for dinner, Our server was Rebecca and she was fantastic ensuring that our oldest daughter was being taken of considering her shellfish allergies. From drinks to our meal it is exceptional.

    • Value
    • Service
    • Food
Thank JAS1159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason L, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

We appreciate the feedback on Becca and will recognize her for her performance!

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Reviewed 2 weeks ago via mobile

I've been to several Hard Rock Cafes across the US, and this one is pretty typical. I've eaten at this one twice, and the food is average at best. Definitely nothing to get excited about. We love going due to the atmosphere and music. This time I was here, our service was worse than usual. Our server didn't check on us and was very slow taking our order and bringing out our food. A family member ordered a drink that you get to keep the glass it comes in, but when we tried to leave, they wouldn't let us leave with it. We explained it was the drink that comes with the glass, so they asked for our receipt and told us you don't actually take the one you drank out of; you take it to the counter and they give you one wrapped up to take. It would have been nice and a lot let humiliating if our server had told us that. I personally wouldn't choose to go back here.

Thank Mindi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason L, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Thanks for the feedback Mindi and we will review this with the team to improve communication.

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Reviewed 2 weeks ago

Went in on my first night in Vegas for cocktails and a snack. Has the Nacho's which were humongous! The bar tender was very pleasant. went back a couple of days later to the rock shop, which was very busy.

Thank Lorraine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason L, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Thanks for visiting.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

We always head to Hard Rock if there is one and we were not disappointed. Great food and service and a fabulously tempting shop!

Thank Laura J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason L, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Thanks Laura!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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