The grounds are beautiful and the cottages and B&B are well maintained. Breakfast is great. Between the beach, the pool, going downtown and the fire pit, we met a lot great people and had a great time.More
- Free Wifi
The grounds are beautiful and the cottages and B&B are well maintained. Breakfast is great. Between the beach, the pool, going downtown and the fire pit, we met a lot great people and had a great time.MoreShow less
Thank you for your review and we will be happy to serve you again soon!
We stayed in the Queen deluxe room #206. The room was clean but the pillows were flat and the bed uncomfortable. The fireplace was very pretty but gave very little heat and the remote was worn and had broken rubber button coverings. The jacuzzi tub was amazing. The water was hot and the tub was deep and the Jets were perfect. The shower was good but the toilet paper might as well have been sandpaper. The DVD player worked but the pause button on the remote did not. They had three packages of decaffeinated coffee and one package of regular coffee which we used but only one package. The coffee pot handle came detached from the bowl when I poured the coffee into the cup and created a mess. The note in our greeting package said breakfast would be delivered to our room between 9:00AM - 9:15AM and was not. We waited until 9:30 AM and departed. We would have called the front desk at extension 10 as recommended for questions in the literature but there was no phone in the room. So we left and went to breakfast in Kalamazoo. Our stay was disappointing and we will not be coming back.
Thank you for your feedback. We wish we would have provided you a Five Star experience as we do with almost every guest. Breakfast was served in the dining room at 9:15 am and could have been delivered at your request. We wish you would ahve called us so we could have added value to your stay. Enjoy
My family was looking for a place to spend a weekend away but it was both the middle of winter and during a pandemic.
We feel so blessed to have found Victoria Resort. We rented a cottage and it exceeded the expectations of both the kids (ages 6 and 4) and their parents. The amenities were amazing and the location was perfect. The food was delicious. The owner was incredibly gracious with our questions and requests. It was clear that he really cared.
Thank you to the entire staff for your hospitality and care. We really appreciate it.
I can’t recommend Victoria Resort highly enough!
Thank you for your business and kind words. We enjoyed hosting you and your family and look forward to sderving you agian in the future. Thanks again.
My wife and I stayed a couple days in early October when the Fall colors in West MI were in full force. The Victoria Resort was a perfect location from which to base our weekday adventures. We could easily visit Saugatuck to the north, and St Joe to the south. Each evening, we walked to the beach just a couple blocks away to watch the amazing sunsets. The Resort's accommodations are top notch, and the customer service is unmatched! My 2020 Christmas present to my wife is a 2021 repeat.
Thank you for your business and the kind words. We enjoy hosting guests to the #1 place to stay in SoHa.
We had a great stay at Victoria and especially enjoyed the jacuzzi tub. Breakfast was delicious and Jim was a great host. We had fun visiting wineries and walking on the beach. We will definitely return.
So glad you enjoyed the wineries and the beach. We enjoyed serving you!
Room was spacious and clean, breakfast was very good and all with kind and friendly service. Within walking distance of beach and city of South Haven great location. Already looking forward to our next visit.
Come on back soon. Thank you for your kind words and business