When I made the reservation it was more for convenience than comfort.
It was a small Fairfield, with very large rooms, extremely comfortable beds & many amenities not found in hotels for triple the price.
The breakfast (included) was more than adequate.
The front desk staff were very accommodating & pleasant.
Hotels.com
I love this place tucked away in the Sudbury suburb of Boston. Only 3 stories high, it blends in with the beautiful neighborhood. Friendly service and a large breakfast room separate from the lobby area. The wood floors were a little creaky so I hope I didn’t keep people awake below.
Very nice hotel. Spent four nights staying here to visit family in the area. It was wonderful. Very quiet, very restful. Very comfortable and clean. Would stay here again. Breakfast looked unappealing, so went elewhere to eat each morning, but otherwise a really perfect stay.
We are Marriott Gold Elite members and have stayed in a lot of Fairfield Inns. This was one of the nicest. Easy check in around 6pm on a Friday night. Our room was quiet and the bed was comfy. The bathroom setup was probably the best I have ever seen at a Fairfield Inn. The buffet breakfast was more than adequate and the area was kept very clean. There was no housekeeping service but we were only staying for 2 nights so it wasn't a big deal.
The reason for 4 stars out of 5 may not affect everyone. I am hearing impaired. I can hear but sometimes speech is garbled. I always use closed captioning on the TV and rarely have a problem. The 1st night we could not get the captioning to work. The next morning, we told the front desk clerk. Another employee heard us and said that someone else had that problem too. The front desk clerk said that someone would be up that day to try to fix it. To our knowledge, no one ever came. We were gone most of the day, came back for a couple of hours and then out again in the evening. Nothing, no note or anything. It was now after 9pm Saturday night and didn't want anyone coming up then to look at it.
Just a generic hotel. My grandfather helped pull the permitting to bring this hotel to the town of Sudbury, and so I had to check it out. They really did the bare minimum with the room, but that said, they did accommodate an early check-in. I don’t regret staying there, but it conclusively was kind of a depressing hotel room. I feel bad for the people that seem to live there.
This was, twice before, our favorite hotel in the area. But this time, what happened??
The beds are extremely high, and we literally have to jump up on the beds knees first. We could use a step stool. The remote for the tv didn’t work. Neither did the phone. And the refrigerator really didn’t get cold (I adjusted the interior dial).
A very nice young man helped us out. He brought up a new phone and tv remote, checking to see if it worked.
We’re disappointed overall.
