We are traveling for vacation and stopped at a competing hotel on our way up. Hated everything about it.
I made a reservation at Fairfield for our trip back as we were driving out of town!
They nailed it, beginning with checkin. We were offered water and cookies. I asked if they happened to have hot water for tea, and the employee pointed out the coffee station for later but stopped what he was doing and went and brought me hot water as he knew the station often runs out of that.
Definitely above and beyond.
Hotel was clean, pleasantly decorated, beds were comfy, pool was nice, breakfast area was big enough not to feel crowded.
Staff was very friendly. Easy walking distance to many dining options.
We had a room on the side that backed up to woodland so even a lovely view out the window.
We joked that even the hallways seemed extra padded/springy to absorb noise etc (no idea if that was the case or if it’s just really good padding lol)
Well done. I’d stay here again in a heartbeat.