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All reviews sports bar directly across the street new orleans on demand an early morning flight diamond member french quarter very nice hotel business trip rental car shuttle service bed was comfortable free shuttle airport convenience ihop conference
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Reviewed 1 October 2018

Room had bad odor, toilet smell. Reported to front desk to request room change, but they said hotel sold out. No room change available. Hotel should have done better job in room cleaning and housekeeping, but unfortunately it didn’t happen.

  • Stayed: September 2018, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank jason20112018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom M, General Manager at Hilton New Orleans Airport, responded to this reviewResponded 1 October 2018

Thank you for taking the time to share feedback regarding your recent visit. Your comment with regards to the cleanliness of your guest room has been reviewed with our Director of Housekeeping for her immediate attention and involvement. Please be assured that such lack of attention in unacceptable to us and that your comments will be addressed with the Room Attendant responsible for the room during your stay in an effort to prevent a future reoccurrence of this nature. Should your travels return you to New Orleans, we hope that you will give us another opportunity to prove ourselves. We feel confident that you next experience will be more in keeping with expectations of a Hilton Hotel.

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Reviewed 24 September 2018

This hotel, is an amazing hotel, with friendly staff! The rooms are nice and clean, and the beds are nice and soft. The food is amazing especially if you like a touch of New Orleans food. The bar also!

  • Stayed: September 2018, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank septemberw2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this reviewResponded 25 September 2018

Thank you very much for taking the time to share feedback regarding your recent visit...all feedback is important to our team. We are delighted that you enjoyed our amazing hotel and friendly staff. We just completed a $9M guest room renovation and are so happy that you enjoyed the guest room and bed. Our Culinary team prides themselves on providing the freshest, local ingredients and offering some of New Orleans favorite menu items. The Second Line Sports Bar is a great location to enjoy lunch/dinner and catch up on your favorite sporting event or simply relax with a beverage. Most importantly, thank you for recognizing our team - it really is the team that makes a difference. We look forward to welcoming you back the next time your travels return you to New Orleans.

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Reviewed 24 September 2018

We stay at the Hilton New Orleans Airport when we have an early flight out of New Orleans. It is the perfect solution, since we live an hour away from the airport and worry about interstate travel to the airport.

  • Stayed: September 2018, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank MawMawSuzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2018

We stayed here for five nights while attending a military reunion. Our room has two double beds, room is fairly large. It has mini frig, no microwave. The food served at two events ... breakfast buffet was higher quality than many for similar events (200+ people) and dinner was satisfactory . Free WiFi’s for Hilton Honors members. There are two restaurants on site..one for breakfast and one is open 11am-11pm. There is a fitness center and outdoor pool. There is mini market.

Stayed: September 2018, travelled with friends
Thank labguides
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miri L, on behalf of management at Hilton New Orleans Airport, responded to this reviewResponded 2 October 2018

Dear labguides

Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.

Thank you,
Miri L.

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Reviewed 19 September 2018

Great convenience when arriving by air. Easy shuttle by Luu Tran to NOLA for 300th Anniv. celebration and Harrah's gambling. Pleasant staff in casual bar with great selection of area entrees. Comfortable pooll surroundings.

  • Stayed: September 2018, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank GLW20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this reviewResponded 20 September 2018

We are delighted that you found our location, directly across from the airport, convenient and that you enjoyed the casual atmosphere in the Second Line Sports Edition. Our Culinary team works to ensure they provide the freshest, local ingredients in New Orleans' favorite menu items. Happy that you had an opportunity to relax by the comfortable pool in a courtyard setting. Most importantly, thank you for taking the time to share feedback regarding your recent visit as all feedback is important to our team. We also appreciate the five star rating - look forward to welcoming you back to the next time your travels return you to NOLA.

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