I know most of the reviews are favorable but our experience was horrible. The sedan did not meet us at the baggage carousel. I had to call the company and they said they didn’t have our river reservation. I found that questionable because they had all my billing information and I had received two confirmation emails from them. I think someone just basically screwed up. Anyway, we had to wait 20 minutes until they sent a car. We had to take our luggage down the baggage claim and out the door to the center island for pickup. At this point, it was basically taxi service. I regret that I did not just cancel and take a taxi. They did call and apologize and took $10 off of the cost. They should have taken half off the cost. I will not be booking with them again.
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