My husband and I wanted to spend a night at a Southern plantation. We read the reviews and chose Ormond. When we arrived it was raining very hard and we had travelled a long way. As I always do I informed the person who took our reservation that we had a service dog with papers. Upon arrival we entered the office area. We were shocked to see the mess in that room! We were given the keys to our room and then ask to wait for the manager. After what seems like a long period of time Robin appeared. She immediately shook her head at our 10 lb Yorkshire Terrier and told us that it was unacceptable to have him there. She barely gave me a chance to say very much as she indicated that he would urinate on her things. I tried to explain that service dogs were always accepted because of the medical condition of the person who had one. I told her what service he performed and attempted to show her his papers. She did not want to look at them and basically told us to get out!! I informed her about the law and she said she didn't care! I asked one more time did she have our room for us. She implied that she had a room and indicated it was a "dog room". We would have left but we didn't know the area and it was raining so hard and we were so wet and tired. Robin reluctantly showed us the room. It was quite large. For everyone with the carpets on the floor wear a cream-colored and quite stained. Of course it is an old building, and I suppose they try to keep it as clean as they can. Having said that, our room was dusty ( old fake flowers); many flies and even little tiny geckos wandering around. There was one small air conditioner.. free standing for that large room. There was no hot water for a shower or to wash with. We couldn't even turn the shower on. Now, we also were not told that we would be the only ones overnight in the Plantation. I asked and was told not to worry! It was quite creepy being alone there that night. In addition there was a small room across the hallway filled with antique dolls that added to the odd atmosphere. Now I don't want to be completely negative. Dinner was absolutely delicious. Our waitress Sherry was a doll. (We did have to sit in a separate dining room away from other guests, I suppose because of the dog. As usual, our little Snoopy sat under the table quietly throughout the entire meal. We were the only two people for breakfast in the morning, which we were told was at 9 a.m.. Jill the prep chef, served it fabulously! She was just delightful. All in all I would definitely recommend the restaurant, but the room we slept in was less than desirable for the money we paid
It is not my wish to disparage a small business, and a beautiful piece of property, but we did not feel the manager was at all polite or courteous to us.
- Official Description (provided by the hotel):
- Across from the banks of the mighty Mississippi River, nestled on historic River Road in Destrehan, Louisiana is Ormond Planation - a French Creole, West Indies Style Plantation built in 1789. Conveniently located 15 minutes from Louis Armstrong International Airport and 30 minutes from downtown New Orleans, step back into history and stay in this unique Bed and Breakfast featuring 5 rooms furnished in period style antiques in a small rural town in Plantation Country. Set amongst stately Oaks, stay and experience southern charm and elegance. Dine with us at Ormond Plantation Restaurant, featuring a menu of French Creole cuisine, open for Lunch - Tuesday-Friday 11am - 2pm and on Thursday and Friday evenings, 5pm - 9pm. Ormond Plantation is also available for Private Parties, Corporate Events, Weddings and Receptions. ... more less