Stayed here for the first time, but will likely not be the last. Good location to a major route on the west side of Des Moines and directly off of I-80, this gives fast access to a large part of the city and is very easy to find. Good sound insulation, even though we could see the Interstate from our room, there was no hint of noise from it.More
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Booked via online. Easy and affordable price. Requested extras (towels/toothbrush/razor ) all waiting at check in desk. Rooms was clean but table too large for area and club chairs were awkward. We were also facing outside main entrance with bright light -good thing black out drapes were there. Not told we needed to make reservation for fitness and pool. 2nd time passing through this year both were okay for short term
Hello,
Thank you for your 4 out of 5 Review! We are so glad to hear that you enjoyed your stay.
We look forward to your next stay with us!
Sincerely,
Selena Barker
Assistant General Manager
Had a brief 2-night stay and the location was ideal. The hotel was just off the freeway and the rooms were clean and spacious. Breakfast was included (bottled water, fruit and an energy bar) given the hotel no longer has a hot breakfast due to COVID-19. The room had plenty of outlets for plug-in of devices. Overall a comfortable stay.
Hello,
Thank you for your 4 out of 5 Review! We are so glad to hear that you enjoyed your stay.
We look forward to your next stay with us!
Sincerely,
Selena Barker
Assistant General Manager
We loved this place. The staff was very friendly and helpful. Lots of amenities including board games and cookware. We got upgraded to a 2-room suite with a pullout bed which was awesome. The kitchen is a real kitchen where you can cook. Close to lots of restaurants and Starbucks.
Hello,
Thank you so much for your 5 Star Trip Advisor Review! We are excited to hear that you had a lovely stay and the staff was so friendly and helpful. TownePlace Suites is one of the few brands that offer a Something Borrowed Program where we have larger appliances, board games, etc. for our guest to use during their stay. We are glad to know that we have guests like yourself that was able to use these for your convenience.
We do look forward to your next visit with us in the near future!
Sincerely,
Selena Barker
Assistant General Manager
This place is convenient off I35/80
It is impeccably kept inside and out
Facilities are exactly what you see in photos
Room was comfortable beds were soft for us personally
We had room that faced highway & there was some noice but muffled.
Hot tub and pool area was clean
Breakfast was predictable but adequate . All staff was friendly and helpful. We will come back
Hello,
Thank you for your 5 out of 5 Review! We are so glad to hear that you enjoyed your stay.
We look forward to your next stay with us!
Sincerely,
Selena Barker
Assistant General Manager
The staff was amazingly accommodating! After an eventful day pulling a travel trailer that had tire blowouts, we pulled in after midnight. Dave Y. At the front desk was very kind and welcoming! After our long day, he went out of his way to help us settle in for the night!! Will definitely return!
Hello,
We are so happy that you had an amazing stay and Dave was very accommodating! We are sorry to hear that you had an unpleasant trip and glad that we could at least make things pleasant for you during your stay.
We are looking very forward to your next return with us and hope that we can give you another great experience.
Sincerely,
Selena Barker
Assistant General Manager
