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All reviews stayed here waffles convenient location would stay here again the room was nice easy access downtown
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Reviewed 8 September 2016 via mobile

Lots of renovation going on. No plugs for chargers. Lamp on desk and wall socket inoperable. Small but clean rooms. Non opening windows. Extremely small elevators. We could barely get a luggage cart and both of us in there. Breakfast is fair.

Date of stay: September 2016
Trip type: Travelled as a couple
1  Thank Glowde
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa M, Manager at Comfort Inn & Suites Event Center, responded to this reviewResponded 3 June 2017

Thank you for telling us about your stay. I wanted to let you know that all rooms have been renovated. The rooms have all new furniture which comes with extra outlets for chargers! I hope you will take the time to stay with us again.

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Reviewed 20 August 2016 via mobile

Staff was good for the little amount of time we saw them. Room small, towels shed and the window were very dirty. Had a room with view of capital but cause the windows were so dirty could barely see it. As for breakfast not sure, there was so many people and not enough space. People standing in line waiting for food to be restocked and nowhere to sit. The only thing that was good was location to interstate. Very disappointed. Should have asked for half my money back.

Date of stay: August 2016
Trip type: Travelled with family
Thank Dawn G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa M, Manager at Comfort Inn & Suites Event Center, responded to this reviewResponded 2 June 2017

Dawn,
Thank you for telling us about your stay. I apologize that it was less than satisfactory.
I wanted to take the time to let you know that we have gone thru a complete remodel since you were here.
All rooms have new furniture, Queen sized beds instead of doubles, new paint, artwork,etc. We have constructed a beautiful new breakfast area with adequate seating. I hope you consider coming back and giving us another chance.

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Reviewed 17 August 2016

We stayed on the top floor (7th) and had a great view of the Iowa State Capitol from our room. My kids were amazed and just sat at the window and stared at the view. Room was great and the pool was very refreshing, however, pool area was very hot if you were not in the pool which made it very hard to watch my kids while they were in the pool. Awesome breakfast. Scrambled eggs and sausage were some of the best I have ever had from a hotel breakfast.

Room tip: Rooms on the left offer a great view of the Capitol.
Date of stay: August 2016
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank deanb870
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa M, Manager at Comfort Inn & Suites Event Center, responded to this reviewResponded 3 June 2017

Thank you for the kind words. The view is definitely breathtaking!

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Reviewed 22 July 2016

Our family reserved a block of rooms for our annual Family Weekend. The hotel has a large meeting room on the second floor that we also rented. This turned out to be a great facility for the 22 of us. Even though the room didn't have kitchen facilities,we had plenty of room for snacks, games, video games, movies, and stacks of pizza boxes. The employees were kind and gracious.

Room tip: One side of the hotel faces a highway, but the other faces the back parking lot and some trees.
Date of stay: July 2016
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank 007mom2seven
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa M, Manager at Comfort Inn & Suites Event Center, responded to this reviewResponded 3 June 2017

Thank you for sharing your experience with us. We have undergone major renovations since you have been here. Hope you will come see the new changes. Sounds like you had a lot of fun

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Reviewed 13 July 2016

This was a good hotel, situated downtown and close to the Cubs baseball park. (1 mi.) .
The hotel was quiet and clean. Fresh coffee available all day and the breakfast buffet was plentiful and just what was needed First thing in the morning.
Our room was spotless. Only complaint was the a/c unit was loud and cycling on and off too often. Bedding was excellent. Loved the pillows.

Date of stay: July 2016
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank lizzwh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa M, Manager at Comfort Inn & Suites Event Center, responded to this reviewResponded 6 June 2017

Liz,
Thank you for sharing your experience with us. Hope to see you again in the future.

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