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Traveller rating
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All reviews full size refrigerator complimentary breakfast was good staff members were very friendly kitchen area front desk directly across the street excellent hotel a wonderful stay newer hotel hotel is clean perfect location each morning room was spacious enjoyed my stay checking in definitely stay here again within walking distance
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48 - 53 of 95 reviews
Reviewed 25 August 2021

We loved this hotel. We had stayed here before and it was just as impressive this time around. Loved the friendliness of staff. Breakfast options. Spacious rooms. Everything that we needed was right there. Thank you for a great stay!

Date of stay: August 2021
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Review collected in partnership with Home2 Suites by Hilton
Thank angelaY8598RH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Chris Stockman, General Manager at Home2 Suites Des Moines at Drake University, responded to this reviewResponded 25 August 2021

angelaY8598RH - we're so glad you enjoyed your stay, this time as well as your first visit. I hope that we have the opportunity to have you come Home2 stay with us many more times in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2021

Very nice hotel in appearance and very close to Drake University but we did not sleep
Very well. Loud noises during the night including laughing,yelling,dog barking,ice maker etc.. we did not sleep
At all.

Date of stay: August 2021
    • Value
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Review collected in partnership with Home2 Suites by Hilton
Thank laurassmithh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Chris Stockman, General Manager at Home2 Suites Des Moines at Drake University, responded to this reviewResponded 25 August 2021

laurassmithh - we are so sorry to hear that there were noise issues that negatively impacted your stay. We strive to ensure that all of our guests have the best possible experience when staying with us. Next time you are in the area please let us know and we will work with you to ensure you have the experience you expect.

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Reviewed 24 August 2021

Irene at the front desk was the best part of the stay. My reservation was wrong, room request wrong and requested extra pillows never brought to us. New hotel but problems with the rooms, cracked shower floor, shower door doesn’t close and leaks onto floor. The lobby has a slight odor when entering through parking lot that I cannot quite make out.

Date of stay: August 2021
    • Value
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Review collected in partnership with Home2 Suites by Hilton
Thank karrilp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 August 2021

Beautiful hotel with outstanding views of Drake University. From check in we had a good experience, but when we went to bed we were disappointed to find the pull out bed was not cleaned. There were Oreos smeared all over the bed. I decided to sleep on the couch because who know what other crumbs are in the bed. The floors must be very thin because you can hear your neighbors all night. I’m disappointed for the price we paid.

Date of stay: August 2021
Trip type: Travelled as a couple
Thank 465caran
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Chris Stockman, General Manager at Home2 Suites Des Moines at Drake University, responded to this reviewResponded 25 August 2021

465caran - I'm so sorry to hear about the issue you experienced with the cleanliness of the bed. I can assure you that this is not indicative of what you should expect when staying with us.

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Reviewed 18 August 2021

This is a great hotel for anyone visiting the Drake University area. It is literally across the street from Old Main! The hotel is new, clean, and offers a great breakfast. The public areas are comfortable and they have an outdoor patio that is nice. There are plenty of college-flavored pubs and other fast-food outlets within walking distance.

Date of stay: August 2021
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Review collected in partnership with Home2 Suites by Hilton
Thank dntbaker2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Chris Stockman, General Manager at Home2 Suites Des Moines at Drake University, responded to this reviewResponded 19 August 2021

dntbaker2021,

Thanks for sharing your experience in the hotel. We truly value and appreciate the feedback. I agree that the wealth of dining options within walking distance is a wonderful asset to our property and the proximity to the Drake campus is amazing. I hope we get the opportunity to host you again in the future when you travel back to the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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