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Traveller rating
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All reviews des moines hot tub room was clean great stay would stay here again convenient location easy access yogurt cracker barrel bw interstate pet desk gas
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Reviewed 12 September 2022

A very pleasant stay. The staff were very helpful when I asked to borrow a tool to fix a cranky suitcase. All were friendly and considerate. Room was very clean, and linens were plush and smelled lovely. Workout room was under remodeling but pool was open and lovely. Breakfast in the morning was better than average with hot and cold options. Great place to stay, will probably return here on our return home.

Date of stay: September 2022
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Thank Bozgratch
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dipak Amin, Other at Best Western Plus Des Moines West Inn & Suites, responded to this reviewResponded 13 September 2022

Dear Guest,

Thanks for sharing your feedback with us. We are glad that you enjoyed your stay with us. We look forward to seeing you again soon.

Sincerely,
Best Western Plus

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2022

It was a perfect location to all of the amenities!! Perfect for getting to the fair and visiting family and friends!! The room was incredibly clean and the hotel staff was extremely helpful, courteous, and checking in and out was a breeze!!

Date of stay: August 2022
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Review collected in partnership with Best Western
Thank alijohnstonhull
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dipak Amin, Other at Best Western Plus Des Moines West Inn & Suites, responded to this reviewResponded 17 August 2022

Dear Guest,

Thanks for reviewing your stay with us. I am glad that you enjoyed your stay with us. We look forward to seeing you again in the future.

Sincerely,
Customer Service
Best Western Plus

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2022

always Nice Clean rooms, doesn't matter what room I have had. Have stayed their every year during the state fair, and when travailing thru the Des Moins area. Price is always fair.
Good Breakfast in a very nice breakfasts area. always nice clean pool and hot tub available.
Enjoy the out door area with outdoor furniture in the shade. have used the exercise room in the past but currently under renovation. This is in a nice area, so if you like to go for a jog or just a walk very nice quite safe place to do so. Good parking, easy to get to right off of the interstate but far enough away to not hear the interstate traffic. I have noticed very family friendly. kids love the pool and couple of good places to eat close by. Mexican Restaurant , Cracker barrel, Wendys all with in walking distance

Date of stay: August 2022
  • Trip type: Travelled on business
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Review collected in partnership with Best Western
Thank stcraig6
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dipak Amin, Other at Best Western Plus Des Moines West Inn & Suites, responded to this reviewResponded 17 August 2022

Dear Guest,

Thanks for reviewing your stay with us. I am glad that you enjoyed your stay with us. We look forward to seeing you again in the future.

Sincerely,
Customer Service
Best Western Plus

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2022

Stayed for one night. The hotel is freshly remodeled. Breakfast was very good, excellent selection of items. Good location as there are many business and food choices close by, very convenient to the interstate.

Date of stay: August 2022
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Review collected in partnership with Best Western
Thank sim0n7575
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dipak Amin, Other at Best Western Plus Des Moines West Inn & Suites, responded to this reviewResponded 12 August 2022

Dear Guest,

Thanks for reviewing your stay. I am glad to hear that you enjoyed your stay with us. Thanks for choosing our hotel for your stay.

We look forward to seeing you again in the future.


Sincerely,
Customer Service
Best Western Plus

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2022

Nice and clean hotel overall. Nice decorations at ends of hallways added a nice little touch. Room was clean and beds were comfy. Pool area was also nice and clean. Pool was chilly and hot tub wasn't much warmer than the pool (barely lukewarm). Breakfast offered more options than many hotels! Front desk attendant was hard to find to get us checked in... took over 10 minutes and he was not very friendly and made it kind of awkward. Checking out was nice and quick though and that attendant was super friendly.

Date of stay: June 2022
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    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank Maps67683147337
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dipti Amin, Other at Best Western Plus Des Moines West Inn & Suites, responded to this reviewResponded 24 June 2022

Thank you for the review. I am happy that you like our hotel. I will share your comment with our staff to educate them and pass your other concern to our appropriate team members.

We sincerely hope you will give us another opportunity to continue serving you.

Sincerely,
Customer Service
Best Western Plus

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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