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Traveller rating
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Reviewed 21 August 2016

The room was clean and beautiful. The bathroom was large and well lit, and there were mirrors you could get close to. The big negative, for us, was that the air conditioning unit kept waking us as it cycled on and off, and setting it to "FAN ON" didn't solve the problem.

Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Marilyn H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kaczusia, Owner at Best Western Plus Des Moines West Inn & Suites, responded to this reviewResponded 10 September 2016

Thank you for your review. I am glad you enjoyed our room decor and features. Sorry for the air conditioning limitations but they have to be individual for each unit for ease of guest control. For that reason they have to be smaller and less efficient then a central air conditioning system such as in public spaces, which while quieter does not allow for individual control. Thanks again and have a fantastic journey.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2016

Clean, handy to freeways, quiet. Good breakfast. Helpful staff. Nice pool, adequate workout room. Included wifi. We only spent one night here but found it to be a decent value. Paid $139 for 3 adults including taxes. Was on ground floor but had a stomper overhead. Laminate floors contribute to noise transmission, but rude folks always prevail.

Date of stay: August 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank James S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 August 2016

Nice hotel. Great location and friendly staff. Great internet. I was connected all day while I worked and didn't experience any issues. Breakfast was included which was a plus and the social hour during the evening was appreciated after a long day. Nice size rooms

Date of stay: August 2016
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Jaime R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 August 2016

A nice motel, clean and comfortable rooms. Our biggest gripe was there were no 1st floor rooms and the sole elevator was painfully slow, and always in use as the motel was packed. We wound up using the stairs which our ancient dog did not appreciate. Good dog walking area. Free wine at happy hour which hit the spot. We recommend this motel.

Date of stay: August 2016
Trip type: Travelled with friends
1  Thank jrpFlorence
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 August 2016

Pet Friendly and the pet friendly room was very nice and good size. Managers Happy Hour was a nice surprise and we took part in that. The morning breakfast was very satisfying and well presented. The hotel was situated just off of I-80/I-35 in Clive, Iowa and worked out very well for our traveling. I would highly recommend this property to any family traveling.

Date of stay: August 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank J8139DYlarryc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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