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Traveller rating
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All reviews des moines hot tub clean rooms great stay would stay here again convenient location easy access waffles bed was very comfortable cracker barrel bw interstate pet motel paper desk dog
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Reviewed 23 April 2016

Top notch in every way--bed was comfortable--snacks and drinks from 5-7 was a great idea--breakfast was very good. Price was in line with other motels. The room was clean and neat and the staff was helpful. We would stay here again.

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Joanne C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kaczusia, Owner at Best Western Plus Des Moines West Inn & Suites, responded to this reviewResponded 27 May 2016

Thank you Joanne for a wonderful review, I am glad you liked our pillow top mattresses and the social hour. Thanks also for recognizing our value, we always strive to be competitive to the market at the right time and price. Thanks again and happy travels to you.

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Reviewed 19 April 2016

The room was very large, very clean, and very quite. The bed was extremely comfortable. The suite had two TVs. The water pressure and temperature in the shower was great. If in the area again, we would stay there.

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Darla D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kaczusia, Owner at Best Western Plus Des Moines West Inn & Suites, responded to this reviewResponded 22 April 2016

Darla, thank you very much for your kind words about my property. We certainly strive to please and we are happy you enjoyed our new mattresses. All the best and happy travels.

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Reviewed 17 April 2016

We have stayed at over 17 different BW properties over the past couple of months, because of our schedule, and we truly have to say, this is by far one of the classiest BW properties that we have stayed at. The rooms are immaculate and the breakfast, as well as your rooms, you have real glasses and real coffee mugs, not paper. The plates are stylishness and enhance your experience. We did have a small minor issue with our refrigerator, and the night manager, Barb, came down and replaced it immediately. The evening person, Phil, was very awesome and informative. We have had the opportunity to speak with the owner, Artur Golebiewski, he very proud of his hotel and made sure our stay was up to the very high standards he has implemented at his hotel. We highly recommend this beautiful BW property and look forward to a return visit when we are in the area again.

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Susie P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kaczusia, Owner at Best Western Plus Des Moines West Inn & Suites, responded to this reviewResponded 22 April 2016

Thank you for noticing our efforts to make your stay pleasant and enjoyable. All the best in your travels and hurry back.

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Reviewed 13 April 2016

Great hotel. Had no issues and everything was as expected or better. Full breakfast was typical. All around good hotel. Check in and check out went smoothly. In a good area with a short drive to many places to eat. Will definitely stay at again when in Des Moines.

Date of stay: April 2016
  • Trip type: Travelled solo
    • Value
    • Sleep Quality
    • Service
Thank rabad12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kaczusia, Owner at Best Western Plus Des Moines West Inn & Suites, responded to this reviewResponded 22 April 2016

Thank you for your good words about my property. I am glad you were able to enjoy our amenities and the location. All the best and happy travels to you.

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Reviewed 11 April 2016

Convenient location just of I-80. Staff was very nice. Pool open 10-10p. newer or remodeled hotel. in very good shape. stayed in large suite, very good size. kitchenette. rooms were very clean and staff friendly. breakfast typical.

Date of stay: April 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Greg M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kaczusia, Owner at Best Western Plus Des Moines West Inn & Suites, responded to this reviewResponded 22 April 2016

Thanks for your great review. Yes, indeed we pride ourselves at being very conveniently located right off the freeways yet right between all the retail and service businesses needed for a busy traveler such as shopping and dining. Happy travels and hurry back to us.

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