Very nice. Friendly, helpful staff. Room was large and clean. Beds were very comfortable. Free breakfast was good. We have our two dogs with us and were given a room next to rear entrance—very convenient. Lots of trees and grassy areas to walk dogs.
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I was working in the area and Stayed here the week from Sunday 6/20/ 2021 through Friday 6/25/ 2021. Front Desk Manager, Tate, was Very Friendly and Accommodating.
Breakfast starts at 6:30 am, Scrambled Eggs, Sausage Links, Pastry's, Cereals, fruits, Coffee and Juices. Parking Spaces are wide enough that you are not getting hit by other car doors. The rooms were laid out nicely and had plenty of Hot water for a Shower. The Bed and Pillows slept Well. You can walk to Restaurants easily, nearby
Stayed here for 2 nights with my family. Nice hotel. Friendly staff. Nice pool with hot tub to enjoy also.
Burger king,Kum and go, cracker barrel and hyvee fast food nearby. Fresh eggs,sausage and fruits/muffins for breakfast.
I'd stay here again.
I booked this hotel as our favorite Ames CIS is temporarily closed, and based on the Radisson’s own web page description of their Covid precautions. Sadly, the Covid precautions did not match Radisson’s own stated “always” practices at all American facilities.
- The Front staff person was wearing a mask only covering her mouth, and as I left the desk she argued masks aren’t required when I suggested she cover her nose.She denied they are required by Radisson and CDC.
-They had no signage on the door that masks are required. -Nearly all guests in public areas were not masked, including a large group of college age kids and large family groups.
-Our room was very clean and we appreciated the rewards member room upgrade.
If a local CIS is only going to follow local guidelines (in this case I suspect the Governor of Iowa)that are different than CDC, WHO and Radisson corporate policy, I would appreciate full disclosure at time of booking the reservation. I would have selected another facility.
Decided to spend one night here for my anniversary with the significant other. Figured we’d have a nice room and go out to dinner and then swim in the pool after. If I had known my experience would be like this, I would have gone somewhere else. The gal at the front desk was not friendly at all when I checked in. You could tell she hated her job. She didn’t seem to want to help me, questioned my ID, and mumbled a lot. I had to wait for my boyfriend to arrive so we could check in together. As I was waiting, another person came to check in. She was a lot friendlier to him than she was to me. I’m not sure if she had some kind of judgement against me, but either way, very unprofessional. She also kept having this constant cough which made me question if she should even be working around people at that moment (Covid time). To add to our experience, our room had no pens or paper, only two towels, and two pillows. The rooms could definitely use an update considering the lobby was recently updated. They have old carpet, old furniture, and there was a bit of a musty smell. Mind you, this was one of the “nicer” king suites. Of course the carpet was stained in areas. The bathroom walls showed spots of repairs that hadn’t been correctly covered/finished. The shower did not look like it had been cleaned anytime recently. It seemed to have a line of mildew along the edges of the floor. All in all, I probably would have given a higher rating if my check in experience had been better.
