We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Sheraton Indianapolis Hotel at Keystone Crossing
Ranked #25 of 186 Hotels in Indianapolis
Certificate of Excellence
GreenLeadersGold level
Reviewed 13 February 2016

Staff makes visits wonderful.
Above and beyond in the freindly welcome..
We are never surprised with the good serviced we get..
Come to expect it.
The pool is a perfect escape in the Indiana cold..
Cheesecake Factory is right there at property...

Stayed: December 2015, travelled on business
Review collected in partnership with this hotel
Thank linda w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this reviewResponded 15 February 2016

Dear Valued Guest,

It is great to hear that you receive consistent and friendly service every time you stay with us! It is our goal to make each stay unique and welcoming, and we are glad to hear that stay after stay you receive just that! We look forward to hosting you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (937)
Traveller rating
Traveller type
Time of year
Language

254 - 258 of 937 reviews

Reviewed 13 February 2016

Very pleased with accommodations and service!! It was A1!!! Clean and spacious, food was excellent and the bartenders in the lobby bar were very entertaining. I would recommend this hotel to any one traveling in the Indianapolis area.

Stayed: January 2016, travelled with friends
Review collected in partnership with this hotel
Thank Tammy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this reviewResponded 15 February 2016

Dear Valued Guest,

We are glad to hear that you enjoyed your stay! Our staff, especially our bartenders, know how to make each stay special! We appreciate your kind words and recommendation, and look forward to seeing you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2016

Service was awesome room was super comfortable The bar area was awesome also the room and showers was excellent the hospitality room was good happy hour was awesome service there was fantastic the food was good

Stayed: January 2016, travelled on business
Review collected in partnership with this hotel
Thank Tony W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this reviewResponded 15 February 2016

Dear Valued Guest,

It is great to hear that you had such a Fantastic stay! We do our best to make sure that every guest has a fantastic and comfortable stay. We look forward to seeing you again soon and providing you with another excellent stay!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2016

The room was quiet and comfortable as was the rest of the hotel but the rooms are showing some disrepair. My shower/tub did not drain well, there was drywall damage in the closet and the furniture had some stains too. A very accommodating staff made the stay very nice though, I think they were very attentive.

Stayed: January 2016, travelled on business
Review collected in partnership with this hotel
Thank J9701BNjohna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this reviewResponded 15 February 2016

Thank you for sharing your experience with us. We are thrilled to hear that you found your accommodations comfortable and our staff was attentive to your needs. We do regret to hear that you were placed in a room that was not in the best condition as we dedicate many resources towards keeping our building in the best of conditions. We will use your comments to continue educating our associates on the importance of calling in these types of repairs needed so the next guest won’t be affected. Thank you again and we do hope to see you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2016

Got this hotel thru hotwire. Good thing is this hotel is connected to Fashion Mall and Eateries. Parking was free and had a comfortable stay. Also close by is Cheese Cake Factory and other big name restaurants.

  • Stayed: January 2016, travelled on business
    • Location
    • Rooms
    • Service
Thank Ajay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this reviewResponded 15 February 2016

Dear Valued Guest,

We are glad to hear that you enjoyed local amenities. Being attached to the Fashion Mall, the Sheraton is surrounded by top notch shopping and dining options. It makes for a perfect winter getaway! We look forward to seeing you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Indianapolis hotels
Castleton
Candlewood Suites Indianapolis
Candlewood Suites Indianapolis
#76 of 186 in Indianapolis
126 reviews
Indianapolis Marriott North
#60 of 186 in Indianapolis
373 reviews
Show Prices
Show Prices
Show Prices
Ironworks Hotel Indy
#39 of 186 in Indianapolis
31 reviews
Indianapolis Marriott East
#1 of 186 in Indianapolis
1,795 reviews
Le Meridien Indianapolis
#9 of 186 in Indianapolis
364 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Indianapolis Hotel at Keystone Crossing? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Indianapolis Hotel at Keystone Crossing

Address: 8787 Keystone Xing, Indianapolis, IN 46240-2108
Phone Number:
Region: United States > Indiana > Indianapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Indianapolis
#9 Luxury Hotel in Indianapolis
#16 Business Hotel in Indianapolis
Price Range: HK$1,001 - HK$2,261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Indianapolis Hotel at Keystone Crossing 4*
Number of rooms: 395
Official Description (provided by the hotel):
Sheraton Indianapolis Hotel at Keystone Crossing is connected by skywalk to the Fashion Mall and is near downtown and Indianapolis Airport. We have 33 meeting spaces, including a 7,845 sq ft ballroom. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Expedia and HotelQuickly so you can book your Sheraton Indianapolis Hotel at Keystone Crossing reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Indianapolis Hotel
Indianapolis Sheraton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing