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Crowne Plaza Indianapolis Airport
Ranked #80 of 186 Hotels in Indianapolis
Reviewed 21 October 2017 via mobile

Clean room, reasonable TV service, glitchy Wi-Fi. Slow drain in the vanity sink. Strange situation in the bath with the shower curtain being smaller than the distance between the walls. Didn't see any breakfast options. Overall not bad.

Stayed: October 2017, travelled on business
Thank R0b3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this reviewResponded 25 October 2017

I appreciate the time that you have taken to share your experience. Your concerns are important to my team and I will ensure those are addressed.

Thank you!

Mike Clark
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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9 - 13 of 430 reviews

Reviewed 18 October 2017 via mobile

I missed my flight, and the airline put me up for the night in this hotel. The check in process was efficient, and the front desk even gave me an extra discount, on top of the already deeply discounted price.

As a business traveler, sometimes there are amenities missing from your room, or something important left to be desired.

The layout of the hotel allowed for a restful night sleep before I had to be up for my next flight.

For such a huge hotel, I was impressed at how well kept and up-to-date everything was.

Since the hotel is about a 15-minute shuttle ride from the airport, there was no noise issue.

Stayed: October 2017, travelled on business
Thank Rina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this reviewResponded 19 October 2017

Thank you for taking the time to share your experience. We are happy to have been a home away from home with you to allow you to rest to catch your flight the following morning. We are thankful for your 5 star review.

Mike Clark
General Manager

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Reviewed 17 September 2017 via mobile

I go on frequent weekend road trips for different kid activities and this weekend was a whirlwind. We had a terrible experience the night before.
When we arrived, the facility was clean on the outside, but a bus had blocked the main entry and was offloading. No biggie. I found a space in the parking lot, we grabbed our bags and made our way to the front desk.
If there was one negative, it was trying to find the front desk. Definitely not enough of a concern to warrant a lower score, but not a good design in my opinion.
Front desk personnel were very cheerful and nice, chatty, and just had a great way about them. Made it up to our room and it was above our expectations. Very clean, nice bedding, more than enough towels... just what you'd expect from a Crowne Plaza.
When we were leaving the hotel early this morning, they agreed that this was a great experience.
My opinion? Stay here. You can't beat the place for the money! Excellent value!

Stayed: September 2017, travelled with family
Thank Robert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2017

I stayed at the Crowne Plaza Indianapolis Airport hotel during Gencon in August 2017 for three nights, Thur-Sun. The hotel had all the items we needed, comfy bed, clean bathroom, tv, wifi, desk, etc. We didn't have any issues with service/check-in/check-out. The hotel is so close to the airport that at times you can hear the planes as they land. The hotel even provided earplugs so the planes don't bug you at night. The hotel is also about 10 minutes from downtown, and you can take a lyft/uber for about 15 bucks. Also, although, the pool is indoors, it is very small. It was not a big deal for us because we didn't need it for our stay, but it was something to note.

  • Stayed: August 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Vanessa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2017

I was bumped from my flight back home, and I was given a room here to stay for the night. Seemed very nice and could be a relaxing place to get away. Indoor pool, had a small arcade for kids next to it. Nice restaurant inside with pretty good food.
Room was very well taken care of, clean, and nice.
The room came with an "evening care kit" of aromatherapy lotions and mild fragrance sprays for your room or bed. The bath soaps were of similar lightly fragranced with a very relaxing scent. I only spent a few hours there till my new flight out, but Would certainly consider staying there again.

  • Stayed: August 2017, travelled solo
    • Service
Thank DarkWolfe5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this reviewResponded 1 September 2017

Thank you for taking the time to share your experience. We appreciate the 4 star review.

Mike Clark
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Indianapolis Airport

Address: 2501 S High School Rd, Indianapolis, IN 46241-4919 (Formerly Holiday Inn Select Indianapolis Airport)
Phone Number:
Region: United States > Indiana > Indianapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#65 Business Hotel in Indianapolis
Price Range: HK$735 - HK$1,353 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Indianapolis Airport 3.5*
Number of rooms: 274
Official Description (provided by the hotel):
Take a video tour. Welcome to the newly renovated Crowne Plaza Indianapolis Airport hotel!The Crowne Plaza Indianapolis Airport Hotel is located just minutes from the Indianapolis International Airport (IND) and offers free airport shuttle service.Our Indianapolis Airport hotel is a smoke-free full-service, atrium style hotel & conference center featuring free wireless high-speed Internet access throughout the hotel & versatile conference space, including an amphitheater & symposium. For casual dining enjoy American cuisine in The Landing Restaurant. When time is of the essence, try A Cup Above Coffee Bar & Bakery proudly pouring Starbucks Coffee or order through room service from 6 AM to 11 PM. Need to exercise? Our top notch fitness center & indoor heated pool await you. Located 8 miles from downtown & many nearby attractions, such as the Indiana Convention Center, Conseco Fieldhouse, Indianapolis Motor Speedway, Indianapolis Museum of Art, the Eiteljorg Museum, Indianapolis Zoo & Circle Centre Mall. Come experience simplified elegance and unparalleled level of service at Crowne Plaza Indianapolis Airport! ... more   less 
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Also Known As:
Crowne Plaza Indianapolis Airport Hotel Indianapolis
Holiday Inn Indianapolis
Indianapolis Crowne Plaza
Indianapolis Holiday Inn

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