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Hilton Garden Inn Indianapolis Downtown
Ranked #16 of 186 Hotels in Indianapolis
Certificate of Excellence
Reviewed 29 November 2017

We had a great time at the hotel. It was in close proximity to Bankers Life Fieldhouse for the event. The staff was very friendly and helpful. The room was neat and bed was comfortable. We would definitely stay here again!

  • Stayed: November 2017, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Lakeisha W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly C, Manager at Hilton Garden Inn Indianapolis Downtown, responded to this reviewResponded 2 December 2017

Thank you for such an excellent review. Our Team Members work diligently towards making sure each guest receives the best experience possible. I am so excited to hear you enjoyed your experience with us. We look forward having you and your family join us here on your next visit to Indianapolis.

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21 - 25 of 1,106 reviews

Reviewed 28 November 2017

If you like historic architecture
but also want all the latest modern conveniences, you will love this Hilton beauty! We were greeted warmly by the staff, who also were fantastic at giving directions, parking options and bar & restaurant locations. Our 16th floor room was super modern with a magnificent view. We slept great in our comfy, quiet room and the soft sheets helped too. Can’t wait to visit again!

  • Stayed: November 2017, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank brettandcatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly C, Manager at Hilton Garden Inn Indianapolis Downtown, responded to this reviewResponded 2 December 2017

Thank you for such an excellent review. Our Team Members work diligently towards making sure each guest receives the best experience possible. I am so excited to hear you enjoyed your experience with us. We look forward having you and your family join us here on your next visit to Indianapolis.

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Reviewed 27 November 2017

I normally love Hilton Garden Inns, and I have had a good experience with this one in the past, but this stay was very disappointing. We booked a room with two queen beds, but got one with two double beds, and small ones at that. When I called the front desk, they insisted that they were queen size beds. Only when I complained again on checkout did they admit they were just double beds, and that there were a few such rooms on the property. In addition, the pool and hot tub were both broken the entire weekend. The ice machine on our floor didn't work. Our toilet clogged and it took an hour to get it fixed. I love the location but will definitely think twice before staying there again.

  • Stayed: November 2017, travelled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sherrel R, Guest Experience Manager at Hilton Garden Inn Indianapolis Downtown, responded to this reviewResponded 29 November 2017

Thank you for taking the time to offer feedback on your recent experience with us. I apologize we did not meet your expectation. I hope you will give us the opportunity to make it up to you. We are in the process of a a complete renovation that we are sure you will enjoy. If there is anything I may do to assist you in giving us the chance to make this right please feel free to contact me.

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Reviewed 26 November 2017

Everything about our stay was exceptional. We love the fact that we were in downtown with plenty of place to visit. Hotel staff was very helpful and friendly..Parking garage was accessible across the street.

  • Stayed: November 2017, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Alethawoods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sherrel R, Guest Experience Manager at Hilton Garden Inn Indianapolis Downtown, responded to this reviewResponded 27 November 2017

Thank you for your feedback. We are extremely please you found your accommodations pleasing. Our Team Members diligently work towards making every guest experience a time to remember. It was a pleasure having you with us. We look forward to having you here with again soon!!!

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Reviewed 17 November 2017

This is an older hotel in the heart of downtown. But they have done an excellent job remodeling it. It looks like they are finishing up remodeling but I didn't see many challenges. My room had lots of spots to plug in my devices, the awesome Hilton bed, and very large and updated bathroom. It also has a big work desk in the room and the Keurig that helps the mornings get going. Great hotel with a great location, I would stay here again.

  • Stayed: November 2017, travelled on business
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Thank Tyson S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sherrel R, Guest Experience Manager at Hilton Garden Inn Indianapolis Downtown, responded to this reviewResponded 19 November 2017

Thank you for your wonderful feedback. You will be happy to know the decor you recently saw was decor from our last renovation. We are currently in the process of having our makeover now. The project has only been underway about a week now and there is plenty more to come. We hope to see you again soon so you may enjoy our new look. We are excited about the changes and are sure our guest will be too.

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Additional Information about Hilton Garden Inn Indianapolis Downtown

Address: 10 E Market St, Indianapolis, IN 46204-3027
Phone Number:
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Indianapolis
#16 Family Hotel in Indianapolis
#25 Business Hotel in Indianapolis
Price Range: HK$1,181 - HK$2,410 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Indianapolis Downtown 3*
Number of rooms: 180
Official Description (provided by the hotel):
Welcome to Hilton Garden Inn Indianapolis Downtown, an Indianapolis, Indiana hotel close to restaurants, museums and shopping. Relax in a spacious guest room or suite at this hotel in downtown Indianapolis, Indiana. Each guest room features a work desk, microwave, refrigerator, complimentary internet access and a 32-inch HDTV. Suites feature additional living areas with sleeper sofas. ... more   less 
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Also Known As:
Hilton Garden Inn Indianapolis Downtown Hotel Indianapolis
Indianapolis Hilton Garden Inn
Hilton Indianapolis

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