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All reviews front desk the breakfast area yogurt staff was very friendly mattress
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Reviewed 6 June 2017

My sister and I booked this hotel online for a place to stay while attending a wedding. We were not disappointed. It was clean and comfortable and everyone we were in contact with during our stay was very nice and friendly. We had a great breakfast before checkout in the morning of our departure.

The only downside to this place in my opinion, we had free wi-fi, but it didn't work very well.

Date of stay: May 2017
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank Cathy B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
marilyn e, Owner at Comfort Inn Bloomington, responded to this reviewResponded 7 June 2017

Thank you very much for choosing our hotel while in town for a wedding, we were so pleased to see how much you enjoyed your clean, comfortable accommodations as well as the service provided by the team. We appreciate your comments and honest feedback.

Marilyn Edwards
Owner/Revenue Manager

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Reviewed 28 May 2017 via mobile

This is our second time staying at this hotel, I will never stay here again! We stopped here to visit family and had four rooms reserved, there was some confusion and after speaking to management, he refused to help refund some charges. (Yes we made a mistake but a little understanding and compassion would be nice) this manager had neither. He was arrogant and rude.

Date of stay: May 2017
Trip type: Travelled with family
Thank cindyl896
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
marilyn e, Owner at Comfort Inn Bloomington, responded to this reviewResponded 2 June 2017

Please accept my sincerest apologies for the recent experience you had at our hotel. I have spoken with our General Manager personally and understand that he has been in touch with you and has made adjustments to the charges. The situation should have been handled differently from the start, once again I am very sorry. I can only hope that you will consider giving us another opportunity to exceed your expectations in the future.

Marilyn Edwards
Owner/Revenue Manager

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Reviewed 18 May 2017

This place was updated and clean. Everyone that worked there was very nice and helpful. The the breakfast had eggs, sausage, waffles, bagels, etc. The Holiday Inn was attached and it had a Burger Theory restaurant and a little bar.

Date of stay: May 2017
1  Thank indychild
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
marilyn e, Owner at Comfort Inn Bloomington, responded to this reviewResponded 22 May 2017

Thank you for your kind comments, we were pleased to see that you found the hotel to be a good value. We were happy to know that you found the accommodations to be both clean and comfortable and that you appreciated having the Burger Theory restaurant right next door.

Marilyn Edwards
Owner/Revenue manager

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Reviewed 17 May 2017

Our room was as expected for the price point, but the service was what really drove it home for us...it was a very busy weekend (IU Graduation) but Angela at the front desk was never anything but friendly and helpful and we really appreciated it!

Date of stay: May 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
2  Thank familygal600
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
marilyn e, Owner at Comfort Inn Bloomington, responded to this reviewResponded 22 May 2017

Thank you very much for your comments, it was most rewarding to see how much you appreciated the service provided by the entire team. We sincerely appreciate you sharing your experience with other travelers.

Marilyn Edwards
Owner/Revenue manager

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Reviewed 15 May 2017

I've traveled a LOT for races, and have, of course then, stayed in many a hotel. Every time I book, I jokingly put in the "special requests" section "I'd really like a picture of baby ducks in raincoats placed somewhere in the room. It would truly make the whole trip".

Well after YEARS of this request, a hotel finally did it!

Comfort Inn in Bloomington, IN put a framed snap of exactly that in the room.

Additionally, the hotel was expedient at check in, IMMACULATELY clean, the beds very comfy! I was here with my friends running a 50M race, and having a comfy bed is important. The water pressure (which I know they can do nothing about) was a little light, but the shower was hot and clean and the towels were very soft (not typical hotel towels that are just a grade above sandpaper!)

If you are needing a place to stay in the area, I would HIGHLY recommend this particular Comfort Inn. Everything about the stay was spot on perfect! THANK YOU!

Date of stay: May 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
3  Thank littlerunnergurl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
marilyn e, Owner at Comfort Inn Bloomington, responded to this reviewResponded 16 May 2017

Thank you so very much for your kind comments. We got such a kick out of your reservation request, we just had to honor it!! We strive to always go the extra mile for our guests, even if it is in jest. We appreciate you sharing this experience with other travelers and hope to see you again soon.

Marilyn Edwards
Owner/Revenue manager

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