My brief stay at this Marriott near Chicago O’Hare was worthy of four stars. I must commend the staff for providing top-notch service for me, from hailing a wheelchair-accessible taxi to/from airport, helping with electronic device charging, and everything in between. Special shoutouts to Greta and Rahul for their amazing service!! And thanks for implementing COVID-19 precautions! I requested a quiet room away from traffic, and while I was close to a major highway, the noise was very minimal and manageable. Cleanliness was a big priority, and I was especially appreciative of this amid the COVID-19 pandemic. Everything was essentially perfect except for the available charging outlets at the bedside lamps. Those were really the only easy places to plug in electronics, and, sadly, none sustained a charge. I called down to request help, and a masked maintenance employee came up to assist me in plugging everything in successfully. It worked out in the end, which I’m super grateful for, but it was an initial hassle that could be improved. Like many other full-service Marriotts, there’s a restaurant in the lobby; I dined there my first night. While my server was cordial and welcoming, I was not too impressed with the food I ordered; it was simply so-so. Somewhat overpriced for what I paid, but not too big of a deal. Just want to let my readers know in advance, so as to inform others’ decisions the best way possible....My brief stay at this Marriott near Chicago O’Hare was worthy of four stars. I must commend the staff for providing top-notch service for me, from hailing a wheelchair-accessible taxi to/from airport, helping with electronic device charging, and everything in between. Special shoutouts to Greta and Rahul for their amazing service!! And thanks for implementing COVID-19 precautions!

I requested a quiet room away from traffic, and while I was close to a major highway, the noise was very minimal and manageable. Cleanliness was a big priority, and I was especially appreciative of this amid the COVID-19 pandemic. Everything was essentially perfect except for the available charging outlets at the bedside lamps. Those were really the only easy places to plug in electronics, and, sadly, none sustained a charge. I called down to request help, and a masked maintenance employee came up to assist me in plugging everything in successfully. It worked out in the end, which I’m super grateful for, but it was an initial hassle that could be improved.

Like many other full-service Marriotts, there’s a restaurant in the lobby; I dined there my first night. While my server was cordial and welcoming, I was not too impressed with the food I ordered; it was simply so-so. Somewhat overpriced for what I paid, but not too big of a deal. Just want to let my readers know in advance, so as to inform others’ decisions the best way possible.

And seriously, though—despite the non-operational electrical outlets and average restaurant food, my stay was super positive and will return whenever I need an airport hotel. Four stars stands today, and I hope to bump that to five when I visit in the future. Thanks for a great experience!!More