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Reviewed 22 May 2018

I've read a few of the poor reviews on here, and I must say, I simply don't recognise the place from them.

Check in and check out were both quick and efficient, the room was clean and quiet, and tidied each day, and the staff were friendly and pleasant.

For a first time visitor to the city, the location simply couldn't be bettered, and overall, I was very happy with the hotel. Plenty of the attractions were within easy walking distance, and the hotel has a riverfront location.

I didn't eat here, but there were plenty of other options in the near vicinity.

Overall, I'd be happy to stay here again, and have no hesitation in recommending it.

Date of stay: May 2018
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
Thank ID576207
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 May 2018

We were in Chicago on a busy weekend to see Hamilton at the CIBC. We had to book at the Hyatt last minute because our previous hotel reservation was lost when we tried to check-in. We were able to book a room quickly on my phone at the Hyatt and it was close to the theater and close to good restaurants and other hotels. The bed was very comfortable, the room was very attractive, and the hotel itself was modern and good looking. The Hyatt was just what we were looking for.

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Thayer F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 May 2018

great f&b choices. clean well appointed room. great value. perfect location. I would recommend my friends and business associates stay here. I found my room to be very quiet at night even when the hotel was obviously quite full.

Date of stay: May 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Jeffrey G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 May 2018

Everything is on point here!! Location, property condition, and staff are all over the top. This property is in the heart of the city, but you'll get a quiet room & a staff the out performs any expectation.

Date of stay: May 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank davidmL3165RT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 May 2018

This hotel is so busy - it is like a zoo. You love crowds and noise? Then this hotel is for you. The Club Lounge charged for alcohol and the food selection was terrible. I am a loyal Hyatt member, and this hotel was simply not up to Hyatt Standards.

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank katelynu2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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