We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (2,377)
Filter reviews
2,377 results
Traveller rating
314
810
642
319
292
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
314
810
642
319
292
Show reviews that mention
All reviews the magnificent mile rooftop terrace navy pier michigan ave an older hotel location is excellent few blocks millennium park
Selected filters
Filter
Updating list...
855 - 860 of 2,377 reviews
Reviewed 3 September 2015

I have stayed at this property several times in the past and have enjoyed it. This time I was disappointed. First the good: Location! It's just steps away from Michigan Ave and shopping. The staff is wonderful and pleasant. The Bad: The room I got was Spartan indeed. When you laid I bed you stared at a blank wall! No painting, nothing. The bathroom was postage stamp in size. You didn't have space to put anything! No counter! Also on Monday (a very hot day near 90) the bar was closed!! On Tuesday, an even hotter day, the bar didn't open until 5! They have a wonderful deck on the 22nd floor that gives great views of the city. It would be nice if you could get a drink up there. Also not all floors have ice machines. You often have to go either up or down a few floors to get ice.

Date of stay: August 2015
  • Trip type: Travelled solo
    • Location
    • Cleanliness
    • Service
Thank William Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake H, Guest Relations Manager at Inn of Chicago, responded to this reviewResponded 4 September 2015

Dear Guest,

We appreciate you taking the time to write a review of your experience at Inn of Chicago. We are happy to hear that you loved our location and received excellent service from our staff. We apologize for any challenges you faced regarding your room or our bar hours. We have notified management of this so we can review these circumstances. We hope you will consider us in future visits to Chicago and hope you have a fantastic day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2015

When we arrived we were amazed by the location. This is not a luxurious hotel. The only problem is that the hotel didn't offer breakfast and also didn't offer free wi fi in your room, but it did offer free wifi on the lobby though.

Date of stay: October 2014
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank Tevfik N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake H, Guest Relations Manager at Inn of Chicago, responded to this reviewResponded 3 September 2015

Dear Guest,

Thank you for taking the time to write a review of Inn of Chicago. It is excellent to hear that you were amazed by our unique location and enjoyed our free WiFi offered in our lobby. Unfortunately, we do not offer complimentary breakfast but we are conveniently located to many great restaurants in the downtown Chicago area. We hope you will consider us for future accommodations and wish you the best in all of your travels. Have a fabulous day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2015

I have stayed at this hotel before and I don't remember it being like this, or of course I wouldn't of stayed again.

I prepaid and purchased my room on another website so I got a pretty good price for the room. The hotel is in a great location and very convenient for walking to a lot of attractions.

The rooms were ok,bedding ok (bed not very comfortable) towels all ok.

Rooms weren't the cleanest and a few things didn't work in the room. Did I report these things, no because we weren't spending much time in the room. Would I stay here again.....Probably.....for the price.

Room tip: Ask for a room away from the elevator.
Date of stay: August 2015
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank flipflop1260
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake H, Guest Relations Manager at Inn of Chicago, responded to this reviewResponded 2 September 2015

Dear Guest,

We appreciate you taking the time to write a review of Inn of Chicago. It is excellent to hear that you enjoyed our great location and were able to find a great rate on your room. We apologize for any challenges you faced regarding your bedding or any devices in the room and we have informed management so that these issues may be properly addressed. We do hope you would choose us again on a future visit to Chicago and want to wish you a wonderful day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2015 via mobile

Dirty hotel! When i arrived the bathroom was nasty, no clean sheets and the bed didn't look very clean at all.. Disappointed by this, the location is great but i would not recommend this hotel at all, there are way better hotels for the price!!

Date of stay: August 2015
Trip type: Travelled solo
Thank Ashley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake H, Guest Relations Manager at Inn of Chicago, responded to this reviewResponded 31 August 2015

Dear Guest,

We would like to extend an apology for any challenges you experienced during your stay with us in Chicago. We would appreciate if you would reach out to our Front Office Manager, Allyn Huston, at allyn.huston@innofchicago.com so we may further discuss the details of your stay. Have a great day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2015

Although this is not a luxurious hotel, it is a great place for those not planning to spend tons of time in their room. Everything is clean and the location is absolutely incredible. After reading reviews, I was prepared for the worst, but we would return in a heartbeat. We could walk to everything and our stay was very affordable considering the high prices for hotels in Chicago. The staff was accommodating and helpful. The rooms were small and definitely not fancy, but they are a clean, comfortable place to sleep in between exploring the city. I would recommend this hotel to all my budget conscious family and friends looking to be in the heart of the city!

Date of stay: August 2015
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Olivia3335
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake H, Guest Relations Manager at Inn of Chicago, responded to this reviewResponded 27 August 2015

Dear Guest,

We appreciate you taking the time to review The Inn of Chicago. It is fantastic to hear that you enjoyed our "amazing location." We are happy that you were able to explore the city during your time in Chicago. Our staff appreciates your compliments on service and look forward to accommodating you once again in the future. Thank you for recommending our hotel to future guests, we hope you have a marvelous day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews