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Reviewed 4 weeks ago

my favorite hotel in Chicago - stylish room with all amenities - very friendly staff especially at front desk - in 4th floor no earbuds needed as the L-train seemed far away - great roof top bar - super drinks in the Commons Club - useful APP for e.g. in-room features including quick answers by "The Know" :-) - we really had a great time in the Virgin Chicago and will definitely stay there again!

Stayed: August 2018, travelled with family
Review collected in partnership with this hotel
Thank UlrichT95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrianA3300, Manager at Virgin Hotels Chicago, responded to this reviewResponded 4 weeks ago

We are delighted you enjoyed your stay! Our App, Lucy, is like your own personal butler. And who doesn't want that?

Cheers,

Brian Adams, Director of Experience

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Reviewed 4 weeks ago

Love love love the style of this hotel how it’s tastefully designed to every detail, from corridors to the rooms. Room was extremely spacious, fresh and clean. The bed was so comfortable! Every detail made my stay enjoyable. I’m definitely coming back! Check out the roof top bar! Spectacular view of the city!

Stayed: September 2018, travelled solo
Review collected in partnership with this hotel
Thank Hazel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrianA3300, Manager at Virgin Hotels Chicago, responded to this reviewResponded 4 weeks ago

Consider this your new home-away-from home! We look forward to seeing you next time.

Cheers,

Brian Adams, Director of Experience

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Reviewed 4 weeks ago

It was a great place to stay. great location with walking distance to many things to do. it was my first time to Chicago and was incredible city. great people great restaurants. Cubs game was a blast.will return again!!

  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank beachblind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrianA3300, Manager at Virgin Hotels Chicago, responded to this reviewResponded 4 weeks ago

First trips to Chicago are always memorable. Thanks for making the memories with us!

Cheers,

Brian Adams, Director of Experience

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Reviewed 4 weeks ago

My Mom and I had a great time at the hotel, we had drinks and dinner in Commons Club, then enjoyed the view from the rooftop bar! Everyone was very helpful and we had great service! The vibe was cool and food was fabulous!

Stayed: September 2018, travelled with friends
Review collected in partnership with this hotel
Thank WardenFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrianA3300, Manager at Virgin Hotels Chicago, responded to this reviewResponded 4 weeks ago

Moms are the best. But a mom in Chicago at the Commons Club? Even better. We hope to see you both again soon.

Cheers,

Brian Adams, Director of Experience

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Reviewed 4 weeks ago

Great property and an incredible visit. The rooftop bar Cerise provide incredible libations and views. Keith is the best bartender ever! A must visit. This property is first class from the minute you check in until you check out.

  • Stayed: June 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Robert E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrianA3300, Manager at Virgin Hotels Chicago, responded to this reviewResponded 4 weeks ago

We agree, Keith is the best! Between the service, the views, and the drinks, we wouldn't be surprised if you never wanted to leave.

Cheers,

Brian Adams, Director of Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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