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All reviews continental breakfast cocktail hour evening reception hard boiled eggs boutique hotel house of blues river north downtown chicago state street the magnificent mile corner room the loop business center street noise navy pier valet parking millennium park
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59 - 64 of 3,036 reviews
Reviewed 26 September 2020 via mobile

The staff was amazing and offered such great advice on tours and food options. The hotel is perfectly located for a lot of walking options. A ton of wonderful restaurants within a block or two. Shopping was close by as well. The only drawback and it’s minor, which comes from my builder husband, was they should fix the poor job of wallpapering in the bathroom. Too late to fix, but may we suggest doing it over with a better company. They did not do your hotel justice. It’s evident in other areas the upgrades were spared no expense. Just a suggestion. By no means would this keep us from coming back!

Date of stay: September 2020
Trip type: Travelled as a couple
2  Thank GAYLE F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lexy Foster, Guest Services / Front Office at Kinzie Hotel, responded to this reviewResponded 27 September 2020

777gayler,
First and foremost, thank you very much for leaving a review of our property. I am delighted to hear that you had a great stay with us for your birthday at the Kinzie Hotel. Our central location offers unique River North views and the convenience to walk to the best attractions and restaurants. We did have a faulty contractor that did the wallpapering in the bathrooms which at first looked nice but once guests started showering the glue started seeping through. We are in the process of hiring someone else to have this replaced sometime this winter/beginning of next year. Thank you once again for leaving an amazing review of our property, we hope to welcome you back again soon.

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Reviewed 25 September 2020

We stayed at the kinzie this past weekend and we were greeted by Arturo Garza. He was one the the most genuine and nicest person I’ve yet encounter at a hotel. He was extremely helpful with local restaurants, things to do, and even suggested a few of his favorite spots to visit. This experience made my stay more enjoyable and I was more welcomed into the city. Thank you for everything Arturo!
Highly recommend

Date of stay: September 2020
Trip type: Travelled as a couple
1  Thank subaru606
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lexy Foster, Guest Services / Front Office at Kinzie Hotel, responded to this reviewResponded 25 September 2020

subaru606,
At Kinzie Hotel we take great pride in providing our guests with a seamless and exceptional stay. It is a pleasure to hear that your stay was exactly this. Thank you very much for your kind words about Arturo. He is an incredible asset to our property and we are very lucky to have him. We are centrally located in the bustling River North area and are within walking distance to all major attractions, and restaurants. Please know I have passed your review onto him and our leadership team. Thank you for taking the time to review us. We hope to see you again very soon!

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Reviewed 17 September 2020 via mobile

The staff was very welcoming from walking through the doors. The suite, omg, the pictures are nothing compared. It was beautiful and we will definitely be back. Thank you for the hospitality and the breakfast

Date of stay: September 2020
Trip type: Travelled as a couple
1  Thank 775chantayr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lexy Foster, Guest Services / Front Office at Kinzie Hotel, responded to this reviewResponded 21 September 2020

775chantayr,
I am absolutely delighted that you enjoyed the Kinzie Hotel. We really appreciate this great accolade about our staff and the warm review. Our One Bedroom Suite offers a separate bedroom, contemporary furnishings, and ample space to unwind, delivering the ultimate Chicago experience. Thank you for taking the time to leave such a great review! We look forward to welcoming you back in the future.

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Reviewed 9 September 2020 via mobile

It was the first time my friends and I stayed at the Kinzie Hotel and we were so happy Arturo took such good care of us. Arturo made our check-in process very easy and was cheerful through out the whole process. He also explained to us about the Happy Hour the hotel offers, and he brought us some cute little wine bottles we had picked from the variety he offered from. Arturo made us feel delighted when we were around him, very nice hotel and excellent service!
Definitely coming back soon!

Date of stay: September 2020
Trip type: Travelled with friends
Thank LaChina002
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lexy Foster, Guest Services / Front Office at Kinzie Hotel, responded to this reviewResponded 10 September 2020

LaChina002,
I am absolutely delighted that you enjoyed the Kinzie Hotel and have had such amazing comments about Arturo. We really appreciate this great accolade and the warm review. We are glad that you enjoyed our nightly Happy Hour, which is a great way to unwind after a day of sightseeing. Thank you for taking the time to leave such a great review! We look forward to welcoming you back in the future!

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Reviewed 4 September 2020

I had the pleasure of staying at the Kinzie hotel while waiting on my apartment to be ready. I would like to say the front desk guy Nico was soo pleasant and amazing. He accommodated next with everything i needed, everytime i entered he gave me a warm welcome and a sense of feeling wanted.. Also there was a very nice young lady with curly hair who assisted me when i needed to extent my trip an extra day. Overall everything was perfect, clean, and neat. Will visit again one day and you can thank Nico and the nice lady with curly hair(sorry forgot your name) at the desk.

Date of stay: September 2020
Trip type: Travelled solo
Thank 732chantrellg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lexy Foster, Guest Services / Front Office at Kinzie Hotel, responded to this reviewResponded 7 September 2020

732chantrellg,
It has been a pleasure reading your review of the Kinzie Hotel. You commented on one of the most important things every property should excel in which is hospitality. Without this, we would not be the premier boutique property we are today. Please know that I have passed on your wonderful comments to Nikko, and Devona(woman with curly hair). We are exceptionally lucky to have both of them with us and know they truly embody the spirit of hospitality. Thank you for taking the time to leave such a great review of the Kinzie. We look forward to seeing you again!

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