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Reviewed 10 May 2022

Chose Pendry over others based on friends recommendation having stayed at their Baltimore property. They didn’t disappoint. The main things that they didn’t have weren’t really in their control based on the historic building the hotel is in. A pool or spa would have been great and bigger bathrooms but again that’s not possible so can’t hold it against them. 99% of the staff in phenomenal but a few did disappoint. But no one is perfect.

Date of stay: May 2022
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Review collected in partnership with this hotel
Thank B8770GFcorym
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stephen Blackford, General Manager at Pendry Chicago, responded to this reviewResponded 10 May 2022

Hi B8770GFcorym! Thank you for sharing your recent experience at Pendry Chicago. Your feedback is extremely valuable and only helps us improve. We regret that your experience was not entirely perfect, and do hope you will join us again in the future.

Cheers,
Stephen Blackford
General Manager, Pendry Chicago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2022

We stayed over the weekend in a suite - very spacious and well maintained. Cleaning staff were very thorough and friendly, service otherwise was generally good but valet parking did take a bit longer than expected. This was the only minor point in an otherwise excellent stay. The bar is terrific for well-made cocktails and location ideal for tourist sites. Would definitely stay again next time I am in Chicago.

Date of stay: May 2022
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Thank chr888
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stephen Blackford, General Manager at Pendry Chicago, responded to this reviewResponded 10 May 2022

Hello chr888! Thank you for taking the time to leave your review of Pendry Chicago. I am delighted to hear that you enjoyed your stay with us and thank you for taking the time to recognize our wonderful staff! We appreciate you choosing us and look forward to welcoming you back on your next visit to Chicago.

Cheers,
Stephen Blackford
General Manager, Pendry Chicago

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Reviewed 10 May 2022

The Pendry Hospitality and service is bar none. They have really taken hospitality to a place you feel right at home. The food at the restaurant was excellent, housekeeping team is outstanding and everyone seems to care about what they are doing.

Date of stay: May 2022
  • Trip type: Travelled on business
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Review collected in partnership with this hotel
Thank Claudia480801
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stephen Blackford, General Manager at Pendry Chicago, responded to this reviewResponded 10 May 2022

Hello Claudia480801! Thank you so much for your review of Pendry Chicago. I am so happy to hear that our team made you feel at home. We appreciate you choosing us and look forward to welcoming you back on your next visit to Chicago.

Cheers,
Stephen Blackford
General Manager, Pendry Chicago

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Reviewed 10 May 2022

An amazing hotel that pays attention to the details and makes you feel welcome form the minute you walk in. The front desk was very responsive and kind. The rooms were so spacious, chic and clean, was surprised when I returned to my room to a sweet treat for turn down! Will be staying again and now one of my favorite Chicago hotels!

Date of stay: May 2022
  • Trip type: Travelled on business
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Review collected in partnership with this hotel
Thank 814cherishh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stephen Blackford, General Manager at Pendry Chicago, responded to this reviewResponded 10 May 2022

Hello 814cherishh! Thank you for leaving your review of Pendry Chicago. I am delighted to hear that you enjoyed your stay with us and got to enjoy our special turn down macarons. We appreciate you choosing us look forward to welcoming you back soon.

Cheers,
Stephen Blackford
General Manager, Pendry Chicago

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Reviewed 7 May 2022

One of the most iconic, classic, beautiful Michigan Avenue hotels, Pendry has set the bar high in a new perfect location; with contemporary spaces combined with the building's original Art Deco features. Not to be missed and definitely worth a stay!

Date of stay: April 2022
    • Value
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Review collected in partnership with this hotel
Thank CBeldon
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stephen Blackford, General Manager at Pendry Chicago, responded to this reviewResponded 9 May 2022

Hello CBeldon! Thank you for taking the time to leave us a review. We are delighted to hear that you enjoyed your stay with us and appreciated the iconic Carbide & Carbon building. We hope to welcome you back the next time you visit Chicago!

Cheers,
Stephen Blackford
General Manager, Pendry Chicago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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