While the location of the hotel is excellent, that's probably as much as it has going for itself. I cannot think of another reason why one should stay here over one of its competitors.

The rooms are average in size and layout, but the problems come with the bathrooms and corridors. The corridors are dirty and need cleaning. The bathrooms are odd in that the door neither shuts fully or locks, meaning that another guest can see you if you're in the bathroom. Maybe that's okay for your wife, but it probably isn't for your friend. The shower squeaks and squeals and sounds like a rail horn, which is annoying as well, especially when others are trying to sleep. Finally, the concierge, who try to be helpful, are all confusing in the sense that one member's advice generally conflicts with another's.

If you really can't find another hotel to stay at, beware of these things.

My experience was exceptional. The hotel itself is at an amazing location. The front desk staff were amazing. David, Carrie, DeAndre, and Latia. I am missing a couple of other names please forgive me.

For our first trip to Chicago, my family and I wanted to be near everything: tours, museums, the river, restaurants, speakeasies, transportation. While it’s impossible to be within walking distance, the convenience of the red and pink lines (literally feet from the hotel lobby) and the availability of share ride services meant at most $30 for transportation. The room had amenities we needed: mini fridge, big screen tv (all-day museums require relaxing evenings for 11 yo), tavern downstairs and a swanky roof top bar for adulting. Will recommend for friends and family visiting the city.