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1 - 6 of 74 reviews
Reviewed 3 March 2020

We checked in at 5AM and was told that we had to leave by 11AM on the same day. No Toliet tissue in bathroom.Customer service was very disrespectful(Lucy). She wouldn't give me a contact number nor name for the manager. We will not be staying there again.

Date of stay: March 2020
    • Location
    • Cleanliness
    • Service
2  Thank willnotstayhereagai
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 6 July 2018 via mobile

Booked this hotel . Stayed less than 2 hrs found so much stuff wrong at this hotel. Where to begin : 1 unclean rooms 2 broken tub 3 rusted sinks 4 Bug infested beds 5 Rude staff ect.... Left demanded my money back he only is giving two nights of my money back . Friends mom money helped me get another hotel . Love my accommodation at my new hotel Hampton by Hilton staying with the company I always book with . Wish I would have taken a picture of this hell whole of a hotel.

Date of stay: July 2018
Trip type: Travelled with family
3  Thank Pioneer777327
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 May 2018 via mobile

My company said this was their first choice so I booked it. You enter from the outside. The lobby was nice, which is good, since I could not check in. The internet was down so I had to wait. Then it kicked in. The room was older but well maintained. Breakfast wasnt much but I was not that hungry anyway.

Date of stay: May 2018
Trip type: Travelled on business
1  Thank mrpar3pro
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 January 2018

Upon arrival, it was pretty obvious that someone had been smoking in this "non-smoking room". There was a plastic bag hanging from the ceiling that was covering the smoke detector. It was evident that someone did not want to set off the smoke alarm with their cigarette smoke. Surely someone that was cleaning the room would see the plastic bag hanging from the ceiling. (Apparently not) There were 4 people staying in the room. When we came back in for the night, we discovered there were NO towels, bath cloths, bathmat, cups or toiletries in the room. I went to the front desk to request towels for 4 people. The night manager said he would bring them to the room. Fifteen minutes or so later, still no towels. I called the front desk and he said I will be there shortly. He did arrive with only 2 towels and NO bath cloths for 4 people. I called the front desk again and reminded them of my request for 4 towels and bath cloths for 4 people. Several minutes later someone arrived at the door with one towel and one bathmat and no bath cloths. We were so annoyed that we just went to bed with out taking a shower. Never again. I should not have to pay for a service and then have to REQUEST things that should be in the room to start with. Oh and I did not mention that there was dried toothpaste in the sink and on the faucet. It made us wonder if the sheets had even been changed.

Room tip: Move on down the road to another hotel.
Date of stay: December 2017
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
1  Thank S8440EHlisam
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 15 October 2017

We stopped here on our way home from vacation for the night. We chose it because of location and trip advisor reviews. The man at the front desk was very nice! So very nice that it made being disappointed in the room feel wrong. Never have we requested our money back for a room. We have always made the best if we were not fully satisfied. Just couldn't do it this time. The room had an odor that was a cross between smoke & must. It was a no smoking room. However, the toilet seat was up and badly stained with cigarette ashes on the bowl. Kinda made me think of an old gas stations men's room. The room had dirty stains (needed paint) through out. The bed covers were old and seemed musty. To top it off, there were dead roaches in the floor. Even my husband drew the line there. Maybe this room just had not been used in awhile. I don't know. I just hope they can do what needs to be done to the room to match the service at the front desk personality.

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Judy L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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