We visited Jekyll Island for the first time last week. This hotel is a shared space (Residence Inn/Courtyard) under the same roof. We stayed on the Courtyard side/ocean front room. The four story location is quiet and relaxing location just 1/2 mile from the town center area. There is a "resort fee charge of $20 daily but Amenities include free bike use and a $10 food and beverage credit, beach towels, pool, etc.. There are 6 EV chargers in the parking lot and parking is free. Access to the beach is easy (walkway across the dunes). The beach is much more quiet in this location than it is down near the Westin, Days Inn and Ocean Club hotels. You can bike the entire island in a single day and see everything, including the historical section. There were several families at the location when we stayed there, but even on a couples trip, it was quiet. Sunrises were impressive!!!

This is beautiful new property. The location on the beach and the location on the island is terrific. The pool, beach and amenities are top notch. The challenge at the property is HR. They are struggling hiring people. The team running the property range from this is my first day working for Marriott to I’ve been here a month or so. They are using a very minimal menu because they don’t have food staff for breakfast, lunch, and dinner. They are offering a free shuttle service to other restaurants and sites on the island, but our experience is that you can’t count on it to get a return ride. Even with the HR challenge, the property is terrific, and I would still come back again. I’m betting the Marriott culture is still strong and will fix its operational challenge.

We came for an early dinner - it is a beautiful spot, just the perfect blend of coastal chill and upscale comfort (we felt fine in our beach shoes and did not feel underdressed - important here on the island). Being the only other table at which people were seated we anticipated a brief wait. We sat for 30 minute. We had been told to seat ourselves, that waitstaff would come to us. Hubby finally went to bar to order drink, acquire a menu and inquire about service. He returned with two yummy Long Island Iced Teas and then waitstaff appeared, apologizing for not seeing us "because of a party of people" (four people at the corner of the bar.) We were seated right at the window with a clear uninterrupted sightline of the waitstaff - and watched them dance to a Taylor Swift song - not sure how they didn't see us but perhaps an eye exam is needed? Order was taken swiftly and brought to us quickly. With cold french fries. The sandwiches were okay. Somehow my Reuben was more Irish than the green beer they were serving at the bar. The Russian dressing was not there - oh no, my mistake - it was! There was just so little of it I had to take the sandwich apart to find it, one couldn't taste it. The bottoms were soggy. Not the best Reuben sad to say - but it was St. Patricks Day so perhaps there was inspiration I fail to appreciate. The onion rings were hot and tasty so they do appreciate temperature. The waitstaff did inquire about our satisfaction with the meal - and confess we did NOT complain as we felt thankful to have received any food and did not wish to stress the system - the inferior product was not her fault and we were not going to wait for remedy. All of that to say - I would go again with lower expectations - it really was relaxing. Just not going to ruin a pleasant moment with complaining. At least not in the moment.