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Reviewed 8 January 2022

We have stayed at several hotels in this immediate area. Embassy Suites is by far the best in this area. Lobby is gorgeous, check-in seamless and room was spacious. We especially appreciated have a solid wood door closing off the bedroom from the living area in the room. Make this hotel your 1st choice and you will not regret it!

Date of stay: January 2022
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Review collected in partnership with Embassy Suites Hotels
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shawna Tyree, Owner at Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf, responded to this reviewResponded 10 January 2022

All of us here at the Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf want to thank you for your good review. We are glad you enjoyed your stay and look forward to your next visit.

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Reviewed 3 January 2022

The hotel and room itself was very clean and up kept. The location is local but still makes you feel like your away at a luxury resort. Nice indoor pool and gym. The only problem is the receptionist could be a lot more pleasant when checking out. She doesn’t even seem to care about your honors status at all either. She made me feel like I was bothering her when I requested a late check out and when I actually checked out.

Date of stay: December 2021
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Review collected in partnership with Embassy Suites Hotels
Thank wof4dg
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shawna Tyree, Owner at Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf, responded to this reviewResponded 5 January 2022

We are very sorry you did not feel your honor status was appreciated. We completely appreciate your business an want you to know this. Thank you for staying with us and please accept our apology. The problem will be rectified by the time you return. Thank you for your good review.

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Reviewed 28 December 2021 via mobile

Nice new hotel, very updated, felt more like a Hilton lobby than an Embassy Suites.

Overall it was a decent stay, large, clean room with a comfortable bed. Staff was friendly enough but nothing special or very welcoming, which is fine. They were more stand offish and just kind of blended in, could be due to COVID and limiting unnecessary interactions.

Date of stay: December 2021
Trip type: Travelled solo
1  Thank K7277VCpatrickh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shawna Tyree, Owner at Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf, responded to this reviewResponded 28 December 2021

We are glad you felt we gave you a clean room and that you enjoyed your bed. Thank you for your good review and please return again soon.

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Reviewed 30 November 2021

The hotel is beautiful and spotless. Customer service was top notch. Booked through the Hilton site and it was easy and smooth. We have stayed in many Embassy Suites and all were great but this one was the best so far! Convenient location, indoor pool and free parking.

Date of stay: November 2021
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Review collected in partnership with Embassy Suites Hotels
Thank stephrnld
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shawna Tyree, Owner at Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf, responded to this reviewResponded 3 December 2021

We here at the Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf are honored that you put us at the top of your list. Thank you! We are glad you enjoyed your stay and look forward to seeing you again.

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Reviewed 25 November 2021

I came here for a business trip for 3 days & it was a wonderful place to stay. The room was clean when I got in, and the staff was very friendly & helpful with any questions I may have had. Next time I visit Duluth I know where I’m staying.

Date of stay: November 2021
  • Trip type: Travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank lunakaitlin
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shawna Tyree, Owner at Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf, responded to this reviewResponded 26 November 2021

Thank you for choosing to stay with us during your business in our area. Your good review is appreciated and we look forward to hosting you again here at the Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf.

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