We stayed here as a soccer team for two nights. I worked with Whitney to schedule the room blocks, and she made the experience quick and easy which was nice because I don't like being in charge of getting the team hotel. The price was amazing and the hotel was in a great area near restaurants and the mall. The pool had some issues so we didn't get to use it, but the girls had fun in the meeting room anyway. The rooms were comfortable.More
FindHotel
Taking safety measures
Taking safety measuresBooking.com
This room was by far the worse one I have ever stayed in. The curtains were ripped and stained. They gave us a connected room to a man/women storing so loud through the wall. Also you could here the entire conversation from hallway to their room next to ours. We asked to be switched and they said they could not they were booked solid but yet rooms were still listed on website. We bought swim suits for indoors pool that we could not utilize, something they should advise people if we renting a room. They pool was completely booked up. Then we came down at 9am for “breakfast” for not one item to be left. So we are currently at the McDonald’s down the street at 9:40. When we asked for a different room and was denied we asked for our money back and they denied that as well, said their gm would have to be asked but she was certain it would be denied as well. Mind you we came to them about these concerns only 2 mins after entering room. Save your money and enjoy your trip skip this hotel. Pics of breakfast bar was at 9:50. Ps use stairs Elevator is so slow lines form and we were told by others they were broken and they have been taking stairs all day. So three flights of stairs with a torn meniscus was fun.
Thank you so much for taking the time to provide feedback about your recent stay. The staff at the Fairfield by Marriott Mall of Georgia prides ourselves on top-notch customer service and clean rooms. We are very sorry that we fell short of your expectations. We have shared your feedback with the team. It does appear that breakfast was out until 9:50am when it should have been out until 10am. We have taken measures to enhance the breakfast in the mornings and will have a dedicated breakfast associate to help maintain quantities at all times.
This is a newer hotel with an updated lobby.
There was trash in the hall when we checked in at 3:30. The room was sparsely furnished and the bathroom was horrible. Didn’t even have a hair dryer. Not to my cleanliness standards particularly during COVID.
Thank you so much for taking the time to provide feedback about your recent stay. The staff at the Fairfield by Marriott Mall of Georgia prides ourselves on top-notch customer service and clean rooms. We are very sorry that we fell short of your expectations. We have shared your feedback with the team. Cleanliness is very important to us and we have taken several precautions during these times.
We stayed here one night for a soccer tournament and we were very pleased with the accommodations. We felt that the room was very clean and were impressed with the COVID precautions that the hotel took. The pool was open and you could go for 45 minutes at a time with cleaning occurring each hour. Also, breakfast was a grab and go style at the front desk; muffin, yogurt, fruit, granola bar and a drink. Location was great, too—near all the Mall of Georgia attractions. Highly recommend this hotel.
Thank you550kellyt for taking the time to provide feedback about your recent stay. The staff is delighted to read that you enjoyed your stay and that you were impressed with out Covid precautions. We hope to see you next time your travels bring you to Buford!
We stayed here because of a family funeral. They let us in the room early, allowed a later check out, and put out a moving card with flowers for our loss. We appreciate all you did. Thank you so much!
Thank Deb B for taking the time to provide feedback about your recent stay. We are sorry about your loss and appreciate you all choosing our hotel.
Excellent room. Very clean lobby. Excellent breakfast, cooked fresh daily and restocked as needed. Coffee available in lobby 24 hours, fresh. Staff if very friendly and very helpful. If you are in the area, I highly recommend staying here.
Thank you jerroldr256 for taking the time to provide feedback about your recent stay. The staff is delighted to read that you enjoyed your stay. We hope to see you next time your travels bring you to Buford.
