Paid 17.00 to park in the lot.
Many patking lot lights were off in the parking lot when we returned after dark at 8:00 PM creating a frustrating, tiring, hot, unsafe situation for women with small children trying to locate their cars in complete darkness.
For the price of parking thousands of cars each day, you can afford to keep the lights in good repair, provide trams, and more parking attendants to help with questions and getting into and out of the park safely. No one was there to ask for help, parents were wandering around in the dark, tired after a long day trying unsucessfully to locate their vehicles. Cones were set up randomly and made no sense in trying to exit with two parking attendants near the exit in an area where after driving through the labrynth, I didn’ t need their services anymore because I was at the exit. SMH!!
Long and longer very hot and crowded wait times with reported wait times of 15 minutes that were in actuality 60 minutes plus waits. The fans in those waiting areas are too high to cool people off. The misters you have in a few locations would be better placed in the very popular rides waiting lines. At one point, I felt like I might pass out waiting to get on a ride with my nephew.
Food was not very tasty for the price.
I paid $26.00 for two refillable cups near the park entrance which turned out to be an expensive waste of money because I could not locate any other refill stations once inside the park. Please put up signs where those cups are purchased as to where they can be refilled in other locations in the park.
I read reviews online before coming where people said the park was dirty. I think overall it was clean, but you really should take a walk through the rides with long wait times because guests have a lot of time to look around. The stair area to go up to Coastasaurus needs attention. Walk those spots and pretend to be a guest and you will see the areas needing cleaning.
The workers were very nice and helpful yesterday for us which was not what I saw online. So, that was good to see. You are charging a lot of money for people to go to Legoland. Those areas I mentioned are easy to correct to change the overall experience at your park.