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4 - 9 of 484 reviews
Reviewed 5 weeks ago

Apples and hot water guys 5 days in a row. Cant advertise breakfast with a crap apple and hot water. Dont letta say covid cause I've traveled where ppl have good breakfast. Dont know if its laziness or just not caring but that's gotta change quick. Ppl dont come here a long ways from beach. Was never given fresh towels had to hunt housekeeping down everyday. Beds never made trash never taken out unless I ran someone down. Beware of this on guys....

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank zorum194996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Super 8 by Wyndham St. Augustine, responded to this reviewResponded 4 weeks ago

Thank you for taking a moment to provide feedback from your recent stay. We are committed to making sure we are keeping our guests safe, however, we are sorry to hear that our Covid-19 measures hindered your experience. Our staff would love a second chance to make sure you have a great stay, so please consider us next time you are in the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2021 via mobile

Worst hotel ever!! People are smoking and putting chairs outside door of rooms next to your room. People are very shady, no fridge, no microwave, no amenities that is on the list. No BKF! They said there on back order for the fridge. Microwaves said folks were doing things to them they took them out. Worst customers handling skills at desk to ask fir a pillow or extra towels. Asked for extra coffee or sugar for room and it was limited. Limited parking extra for a second car. Entrance into and out bad location.

Date of stay: March 2021
Trip type: Travelled with family
Thank F3964CCronaldk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2021 via mobile

The room clean and comfortable. It was perfect for is because we got to go out ground floor room with a slider that opened into the backyard so we could take our dogs out. The staff was very friendly.

Date of stay: March 2021
Trip type: Travelled as a couple
Thank andreakU9679TI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Super 8 by Wyndham St. Augustine, responded to this reviewResponded 25 March 2021

Dear Andrea,
Thank you for your glowing review. It is fantastic to see you and your furry friends liked our clean, comfortable accommodations and that you had friendly interactions with our staff. We look forward to welcoming you back when you are next in St. Augustine.

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Reviewed 12 March 2021 via mobile

The place was clean. The staff was friendly and accommodating. I enjoyed my stay. I will definitely use this location again in the future. The price was phenomenal especially for it being Bike Week!!!

Date of stay: March 2021
Trip type: Travelled as a couple
Thank erikjT3340JU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Super 8 by Wyndham St. Augustine, responded to this reviewResponded 13 March 2021

Dear Erik,
We appreciate your comments. Along with our service, we are happy you enjoyed our location and value. We trust you had a wonderful week, and we hope to see you again!

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Reviewed 2 February 2021

Although it was an older hotel, it was clean. The staff was very friendly . It was a much needed relaxation and the hotel provided that. The next time I do need to getaway I will be coming back. Thank you Guys.

Date of stay: January 2021
Review collected in partnership with this hotel
Thank amaspencer1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Super 8 by Wyndham St. Augustine, responded to this reviewResponded 3 February 2021

A clean property and friendly staff are both fundamental to a successful trip, and to hear that this was your experience has us ecstatic. We're glad you could relax with us, and we look forward to seeing you again at Super 8 St. Augustine the next time you're looking to get away.

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