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Reviews (226)
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Traveller rating
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All reviews hotel pool family suite decent hotel coffee machine nice place to stay check in was easy maintenance staff rooms are clean business trip nice pool other hotels a great stay convenient location old town orlando playground parks
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16 - 21 of 226 reviews
Reviewed 29 November 2022

The hotel staff, room, location and cleanliness were all very good; however, the noise level was very loud due to the hotel being so close to the road, and the garbage trucks coming in at 3:45am and beeping for about 15mins.

Date of stay: November 2022
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Review collected in partnership with this hotel
Thank shana705
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicolle Maldonado, Guest Services / Front Office at Park Royal Orlando, responded to this reviewResponded 29 November 2022

Thank you for your stay at Park Royal Orlando. One of our main goals is to constantly improve our services. That is why any kind of feedback is of great value to us. We hope you will accept our sincere apologies for the difficulties encountered.

Hopefully we will have the opportunity of welcoming you again and going beyond your expectations in your upcoming visit with the new renovations.

Best Regrads,
Front Desk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2022

What a pit. The only good thing about this place is the pool area. We supposedly had their best room, but it was merely two rooms linked together with one of them a very rudimentary kitchen. No comfy furniture whatsoever -- the sofa was old and dated. I feel sorry for the front desk people who work there as they were very nice, but AVOID THIS PLACE AT ALL COSTS. We found another hotel and did not even stay here after using our Royal Holiday points.

Date of stay: November 2022
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Review collected in partnership with this hotel
1  Thank Chris W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicolle Maldonado, Guest Services / Front Office at Park Royal Orlando, responded to this reviewResponded 20 November 2022

Thank you for your stay at Park Royal Orlando. One of our main goals is to constantly improve our services. That is why any kind of feedback is of great value to us. We hope you will accept our sincere apologies for the difficulties encountered.

Hopefully we will have the opportunity of welcoming you again and going beyond your expectations in your upcoming visit with the new renovations.

Best Regards,
Front Desk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2022

The location of hotel was great near everything, the staff was welcoming, The pool was nice. The size of the hotel complex was good due to the fact that is not so big. I would book this hotel again. Ok

Date of stay: November 2022
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Review collected in partnership with this hotel
Thank bmendtech
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicolle Maldonado, Guest Services / Front Office at Park Royal Orlando, responded to this reviewResponded 12 November 2022

Thank you for your review. It was a pleasure to welcome you at Park Royal Orlando. Our mission is to make your stay as pleasant as possible.

Hopefully we will have the opportunity of welcoming you again and going beyond your expectations in your upcoming visit.

Best Regards,
Front Desk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2022

The facility is overall good. The onsite laundry was inoperable, and my room had power outlets out of order, and the mattress feels like 500# was rest on the bed for over a year and never moved. The mattress had a noticible outline of where its failed from repeated years of people sitting in the one spot. I tried the other bed and it was more comfortable than the other, but not as comfortable as a sack of raw potatoes. Service and friendliness at the location is great

Date of stay: October 2022
  • Trip type: Travelled on business
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Review collected in partnership with this hotel
Thank katelyn982
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicolle Maldonado, Guest Services / Front Office at Park Royal Orlando, responded to this reviewResponded 12 November 2022

Thank you for your stay at Park Royal Orlando. One of our main goals is to constantly improve our services. That is why any kind of feedback is of great value to us. We hope you will accept our sincere apologies for the difficulties encountered.

Hopefully we will have the opportunity of welcoming you again and going beyond your expectations in your upcoming visit with the new renovations.

Kind Regards,
Front Desk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2022

The room was clean, quiet and comfortable. The location was 30 minutes or less from all attractions. The pool area was pleasant, they also have an area for kids. The one thing I would add is a gate around the playground so kids can't run from the slide straight into the pool.

Date of stay: October 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Review collected in partnership with this hotel
Thank m37mgt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicolle Maldonado, Guest Services / Front Office at Park Royal Orlando, responded to this reviewResponded 2 November 2022

Thank you for your review. It was a pleasure to welcome you at Park Royal Orlando. Our mission is to make your stay as pleasant as possible.

Hopefully we will have the opportunity of welcoming you again and going beyond your expectations in your upcoming visit.

Best Regards,
Front Desk.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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