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Reviews (208)
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Traveller rating
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All reviews hotel pool family suite coffee machine decent hotel nice place to stay check in was easy maintenance staff rooms are clean fridge and microwave nice pool other attractions other hotels flat screen a great stay convenient location checking in old town
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Reviewed 23 September 2022

The breakfast was much better that I anticipated with even fresh baked waffels every morning (good value for money).
This hotel is ideal for flight training at Kissimmee airport.
One of the closest hotels for traing at Sunstate Aviation.

Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicolle Maldonado, Guest Services / Front Office at Park Royal Orlando, responded to this reviewResponded 4 October 2022

This is great! Thank you so much for sharing your experience! It’s fantastic to hear you were happy with our amneties. We love to hear when our guests’ have a wonderful experience with us. We hope to see you soon!

Sincerely,
Front Desk

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Reviewed 14 September 2022

Breakfast was mediocre, room was ok except there were bugs in our room that bit up my
daughter. The smell of marijuana was VERY strong in the evenings. The hotel was cheap, so I guess that’s what we get.

Date of stay: September 2022
    • Value
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Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicolle Maldonado, Guest Services / Front Office at Park Royal Orlando, responded to this reviewResponded 7 October 2022

Thank you for your stay at Park Royal Orlando. Our mission is to make your stay as pleasant as possible. For that reason, we welcome all of your feedback as it will permit us to enhance our services.

We extend an honest apology for the unpleasant smell you experienced and we will work on enforcing our no smoking policy with our security. As for the insect situation, I did not see a note on this matter. It is best to communicate these issues as soon as they happen so management can handle accordingly in a timely manner.

Kind regards,

Nicolle Maldonado
Front Office Manager

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Reviewed 14 September 2022

Great stay! Clean. Friendly staff. Exactly what we needed. Love the coffee machine! Every hotel should have this! (Just wish I could access it all day)! The views from the 4th floor were breath taking. It was a wonderful bonus!

Date of stay: September 2022
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Review collected in partnership with this hotel
Thank Safari55602336028
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicolle Maldonado, Guest Services / Front Office at Park Royal Orlando, responded to this reviewResponded 7 October 2022

Thanks for the feedabck! We hope to see you again soon!

Kind regards,

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Reviewed 7 September 2022

I advise everyone who wants to go to the Theme Parks, to stay at this hotel, as it is easily accessible, has a good structure and an excellent breakfast!
The reception is very good and fast when checking in and out, avoiding the stress of long waits that are normal in hotels!

Date of stay: September 2022
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Review collected in partnership with this hotel
Thank lfigue599756
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicolle Maldonado, Guest Services / Front Office at Park Royal Orlando, responded to this reviewResponded 7 October 2022

Thank you for the kind review! Reading reviews like yours encourages us to exceed our guests expectations.

We hope to see you again!

Kind regards,

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Reviewed 31 August 2022

We paid for a larger room but it was so noisy and in a busy walk way. The hotel concierge was unhelpful and finished every sentence by saying “okay have a nice day” even when we were still conversing, which got very annoying. I enquired about the laundry but has to go and find the maintenance staff and ask them to open it. Good facilities and pool area was nice for children. Breakfast staff were pleasant and helpful.

Date of stay: August 2022
    • Value
    • Location
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Review collected in partnership with this hotel
Thank aharri905976
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicolle Maldonado, Guest Services / Front Office at Park Royal Orlando, responded to this reviewResponded 2 October 2022

Thank you very much for your preference and for your review. It was a pleasure to have welcomed you at Park Royal Orlando. One of our main goals is to constantly improve our services. That is why any kind of feedback is of great value to us. We hope you will accept our sincere apologies for the difficulties encountered.

The corresponding departments have been notified of this situation in order to avoid future discontents.

Best Regard,
Front Desk.

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