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Reviews (195)
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Traveller rating
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41
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All reviews hotel pool family suite coffee machine decent hotel nice place to stay check in was easy rooms are clean maintenance staff fridge and microwave nice pool other attractions flat screen a great stay checking in old town orlando renovation
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8 - 13 of 195 reviews
Reviewed 26 August 2022

Overall my stay here was great! Excellent cleanliness and service prompt!! They could use a disability room with a bathtub they only have showers for the handicap rooms. And WiFi stopped working so that was inconvenient because I work remotely!

Date of stay: August 2022
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Review collected in partnership with this hotel
Thank Catherine P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicolle Maldonado, Guest Services / Front Office at Park Royal Orlando, responded to this reviewResponded 26 August 2022

Thank you for your review. It was a pleasure to welcome you at Park Royal Orlando. Our mission is to make your stay as pleasant as possible.

Hopefully we will have the opportunity of welcoming you again and going beyond your expectations in your upcoming visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2022

The cleanliness is absolutely the worst I have ever seen! Very rough part of town. There were tampon wrappers left on the security box. All imaginable fluids left over on walls and furniture. We had to leave and go elsewhere.

Date of stay: August 2022
  • Trip type: Travelled on business
    • Value
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Review collected in partnership with this hotel
Thank bsherek
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicolle Maldonado, Guest Services / Front Office at Park Royal Orlando, responded to this reviewResponded 26 August 2022

Thank you for your stay at Park Royal Orlando. One of our main goals is to constantly improve our services. That is why any kind of feedback is of great value to us. We hope you will accept our sincere apologies for the difficulties encountered. The corresponding departments have been notified of this situation in order to avoid future discontents. We hope you will grant us the opportunity to change your perspective towards the resort.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2022

We had the family suite and it was superb. We will probably go back in the future. The location was excellent. Close to restaurants, supermarkets and gas stations and not far from main attractions. It's ideal for family.

Date of stay: August 2022
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Review collected in partnership with this hotel
Thank mimivong514
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicolle Maldonado, Guest Services / Front Office at Park Royal Orlando, responded to this reviewResponded 26 August 2022

Thank you for your review. It was a pleasure to welcome you at Park Royal Orlando. Our mission is to make your stay as pleasant as possible.

Hopefully we will have the opportunity of welcoming you again and going beyond your expectations in your upcoming visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2022

Weve stayed at many timeshares. This was the worst experience. The only positive is the place was clean. The pool area pictures was misleading at best. No tables with umbrellas. No cozy seating areas. Nothing like pictures. The beds didn't even had headboards, just pillows against the wall. The room was so depressing, we turned around and left. Didn't spend one night of our 3 night planned stay.

Date of stay: August 2022
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Review collected in partnership with this hotel
Thank atkinsomaha
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicolle Maldonado, Guest Services / Front Office at Park Royal Orlando, responded to this reviewResponded 16 August 2022

Thank you for your stay at Park Royal Orlando. One of our main goals is to constantly improve our services. That is why any kind of feedback is of great value to us. We hope you will accept our sincere apologies for the difficulties encountered.

The corresponding departments have been notified of this situation in order to avoid future discontents.

We hope you will grant us the opportunity to change your perspective towards the resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2022

super super damp room and bed. the whole room you will feel so damp, the bed was damp, the pillows was damp, even your clothes you hanging on there for the next day you will feel your clothes are damp too.

Date of stay: August 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank liwen9518
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicolle Maldonado, Guest Services / Front Office at Park Royal Orlando, responded to this reviewResponded 16 August 2022

Thank you for your stay at Park Royal Orlando. One of our main goals is to constantly improve our services. That is why any kind of feedback is of great value to us. We hope you will accept our sincere apologies for the difficulties encountered.

The corresponding departments have been notified of this situation in order to avoid future discontents.

We hope you will grant us the opportunity to change your perspective towards the resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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