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Reviews (208)
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Traveller rating
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All reviews hotel pool family suite coffee machine decent hotel nice place to stay check in was easy maintenance staff rooms are clean fridge and microwave nice pool other attractions other hotels flat screen a great stay convenient location checking in old town
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Reviewed 26 August 2022

The cleanliness is absolutely the worst I have ever seen! Very rough part of town. There were tampon wrappers left on the security box. All imaginable fluids left over on walls and furniture. We had to leave and go elsewhere.

Date of stay: August 2022
  • Trip type: Travelled on business
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Review collected in partnership with this hotel
Thank bsherek
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicolle Maldonado, Guest Services / Front Office at Park Royal Orlando, responded to this reviewResponded 26 August 2022

Thank you for your stay at Park Royal Orlando. One of our main goals is to constantly improve our services. That is why any kind of feedback is of great value to us. We hope you will accept our sincere apologies for the difficulties encountered. The corresponding departments have been notified of this situation in order to avoid future discontents. We hope you will grant us the opportunity to change your perspective towards the resort.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2022

We had the family suite and it was superb. We will probably go back in the future. The location was excellent. Close to restaurants, supermarkets and gas stations and not far from main attractions. It's ideal for family.

Date of stay: August 2022
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Review collected in partnership with this hotel
Thank mimivong514
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicolle Maldonado, Guest Services / Front Office at Park Royal Orlando, responded to this reviewResponded 26 August 2022

Thank you for your review. It was a pleasure to welcome you at Park Royal Orlando. Our mission is to make your stay as pleasant as possible.

Hopefully we will have the opportunity of welcoming you again and going beyond your expectations in your upcoming visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2022

Weve stayed at many timeshares. This was the worst experience. The only positive is the place was clean. The pool area pictures was misleading at best. No tables with umbrellas. No cozy seating areas. Nothing like pictures. The beds didn't even had headboards, just pillows against the wall. The room was so depressing, we turned around and left. Didn't spend one night of our 3 night planned stay.

Date of stay: August 2022
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Review collected in partnership with this hotel
Thank atkinsomaha
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicolle Maldonado, Guest Services / Front Office at Park Royal Orlando, responded to this reviewResponded 16 August 2022

Thank you for your stay at Park Royal Orlando. One of our main goals is to constantly improve our services. That is why any kind of feedback is of great value to us. We hope you will accept our sincere apologies for the difficulties encountered.

The corresponding departments have been notified of this situation in order to avoid future discontents.

We hope you will grant us the opportunity to change your perspective towards the resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2022

super super damp room and bed. the whole room you will feel so damp, the bed was damp, the pillows was damp, even your clothes you hanging on there for the next day you will feel your clothes are damp too.

Date of stay: August 2022
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Review collected in partnership with this hotel
Thank liwen9518
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicolle Maldonado, Guest Services / Front Office at Park Royal Orlando, responded to this reviewResponded 16 August 2022

Thank you for your stay at Park Royal Orlando. One of our main goals is to constantly improve our services. That is why any kind of feedback is of great value to us. We hope you will accept our sincere apologies for the difficulties encountered.

The corresponding departments have been notified of this situation in order to avoid future discontents.

We hope you will grant us the opportunity to change your perspective towards the resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2022

Overall a very clean and quite hotel and they offer breakfast which was a big plus for me. I would stay at this hotel again. I would definitely let me friends known about this hotel and price. The staff were great no complain.

Date of stay: July 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank krisandy972
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicolle Maldonado, Guest Services / Front Office at Park Royal Orlando, responded to this reviewResponded 27 July 2022

Great! We appreciate this kind of review!
We hope you come back soon and stay with us!

Thank you!

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