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yoelp314
Marathon, Florida

Great Hotel

5.0 of 5 bubblesReviewed 4 weeks ago
This is one of the greatest experiences I’ve had in a hotel. The bartenders are great and are always in good spirits especially Yadi, Robe and bruna. The housekeeping employees are great too, they’re fast and efficient and always kind. Yarisleidy was ours and she was great. The pools were nice and the Beach wad great
Date of stay: November 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Atashia Belle, Guest Services / Front Office at Courtyard Faro Blanco Resort, responded to this review
Responded 1 week ago
Dear Yoelp314,

Thank you so much for taking the time to share your positive experience with us! It truly warms my heart to hear that you had one of the best hotel experiences at Courtyard Faro Blanco Resort.

I'm thrilled to hear that our bartenders, Yadi, Robe, and Bruna, went above and beyond to make your stay enjoyable. They are truly dedicated to providing excellent service and ensuring that each guest has a great time. I'll be sure to pass on your kind words to them!

It's also wonderful to know that our housekeeping team, particularly Yarisleidy, impressed you with their efficiency and kindness. We take pride in maintaining clean and comfortable accommodations for our guests, and I'm glad that Yarisleidy met your expectations.

Lastly, I'm delighted that you enjoyed our pools and the beautiful beach. Our team works hard to create a relaxing and enjoyable environment for everyone.

Thank you for choosing our hotel. We appreciate your lovely review and look forward to welcoming you back for another incredible stay!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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      Reviews (1,472)
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      9 - 14 of 1,472 reviews
      Reviewed 4 weeks ago

      The Courtyard Marriott Resort Hotel, Marathon, in Florida Keys is in a great location. It is bikeable to the overseas highway and Pigeon Key. Keep in mind the hefty resort fee does include bike rentals for up to two people. Not sure if this is normal practice to reduce resort fees, but we checked in after 9:30 PM and we were going to be charged a full resort fee for things we were not going to be using on the property and it did not seem reasonable since it was a late check-in. We asked Deamion at the front desk if there was anyway, he could reduce or discount the resort fee and he did accommodate us (thank you for your professionalism!). We were hardly there and at most used only the “enhanced high-speed internet”, used coins in the washer and dryer facilities, and were able to night swim and use jacuzzi until 10 pm.

      Date of stay: September 2024
      • Trip type: Travelled with family
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank DuffleBagTraveler
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 4 weeks ago via mobile

      This was our first time staying at this hotel. When we arrived we were greeted by Tosharia at the front desk. She was very welcoming and she went over and beyond to make sure that we had the best stay possible. I highly recommend this hotel if you are in Marathon area. I will definitely stay here again!!!

      Date of stay: October 2024
      Trip type: Travelled as a couple
      Thank KIM S
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 4 October 2024

      We really enjoyed our stay. Room was modern, clean, comfortable. Every morning at breakfast we were greeted at by Carlene. She made us feel welcome and made sure we knew how important it was to her to that we were happy. The breakfasts are 5 star.

      Date of stay: October 2024
      • Trip type: Travelled as a couple
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank r0naleed
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Atashia Belle, Guest Services / Front Office at Courtyard Faro Blanco Resort, responded to this reviewResponded 14 October 2024

      Dear r0naleed,

      Thank you for taking the time to share your feedback about your recent stay at Courtyard Faro Blanco. I'm thrilled to hear that you enjoyed your time with us and that your room was modern, clean, and comfortable. Providing a welcoming and comfortable stay is our top priority, and I'm glad to know we succeeded in meeting your expectations.

      I'm delighted that Carlene made your breakfast experience special by greeting you each morning. We believe in the importance of personalized service, and your kind words about Carlene's hospitality truly mean a lot to us. I'll make sure to pass on your appreciation to her and the rest of our team.

      Furthermore, it's wonderful to hear that you found our breakfasts to be 5-star quality. We strive to offer a delicious and varied selection to start your day off right. Your satisfaction with our breakfast options validates our efforts, and we appreciate the positive feedback.

      Once again, thank you for sharing your experience. If there's anything else we can do to enhance your future stay with us, please don't hesitate to let us know.

      We look forward to welcoming you back to Courtyard Faro Blanco Resort soon for another exceptional stay.

      Thank you.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 22 September 2024

      Amazing hotel, location and service. The pool and staff were very nice-
      We had an absolutely amazing time at this resort. The room was clean and the resort offered a ton pf activities. I chose to snorkel and saw a 300 pound grouper and a large barracuda.
      A tremendous value for what you get!!!

      Highly recommend.

      Room tip: Stay away from the food all throughout the keys. The Steak and Lobster house was especially terrible. Try to NOT eat at the Keys if you can
      Date of stay: September 2024
      • Trip type: Travelled with family
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank Mario C
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 22 September 2024

      We loved our stay in the Courtyard by Marriott hotel and we are going to repeat it soon, we had the best attention in the pool bar by Yadi Perez she is so kind and nice and very professional. Everything was clean and in excellent conditions with great views. We will come back for sure and I’ll give this place a 5 stars.

      Room tip: The pool was super with a great view and very clean . I felt in paradise .
      Date of stay: September 2024
      • Trip type: Travelled as a couple
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank Mariset F
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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