From check in to check out, the staff was amazing!! All of them! The bartenders, the front desk, but especially, Alex! He was by far the best asset to this hotel and went above and BEYOND for us, both as a group and individually. He even came in on his day off to drive the bride and groom to and from the ceremony. The only negative thing that happened was that the key situation failed on the last day, but even that, was compensated. I have nothing bad to say about this hotel. Oscar, Reina and Annette are the only other staff names that we can recall. We will be back!