First of all Shade (our tour guide) was amazing. He was calm, patient, funny, and knowledgeable. He was very helpful with the kayaks. We were so lucky to see both Manatees and dolphins. We really enjoyed being able to take a dip in the water half way through the kayaking trip. It was a bit crowded on the water way but of course it was Memorial Day weekend. So I would probably go more on an off day. But this of course, had nothing to do with the tour company or tour guide. The only other recommendation for your Crystal River location, would be to let folks know about parking. Again, it was a cnrowded holiday weekend. There was no parking at the boat ramp. However, just about two blocks away if you drive around, there was public parking. I would email this information to future guests and it would help as far as getting there and being ready on time. Thanks again for a great experience!